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general store manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Highlights
  • Daycare management professional
  • Certified Daycare Provider
  • Classroom management
  • Infant, toddler and preschool curricula
  • Proven team leader
  • Excellent communication skills
  • Training in food handling preparation
  • Exceptional organizational skills
  • Positive and cheerful
  • Operations management
  • Staff development
  • Inventory control
  • Staff training
  • Supervision and training
  • Calm under pressure
  • Complex problem solving
  • Labor cost controller
  • Cash handler
  • People person
  • Pro at wearing many hats
  • Clear communicator
  • Can be counted on
  • Patient advising
  • Treatment plans knowledge
  • Patient assessment
  • Emotional awareness
  • Client meetings
  • Community outreach
  • Organizational skills
  • Progress evaluations understanding
Summary
  • Professional Daycare Director committed to providing a clean, organized and fun space for children to explore and develop.
  • General manager and assistant manger level with 12 years of managerial experience. Strong strategic - planning and people-management skills.
  • Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals.
Accomplishments
  • Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.
  • Solved severe child behavioral issues in positive and constructive ways.
  • Consistently received positive feedback from customer
  • Earned the “Cleanest store” award in April 2016.
  • Developed relationships with over 75 new clients and typically exceeded care plan goals within a years time.
Work Experience
03/2017 to Current Case Manager New England Sinai Hospital And Rehabilitation Center | Stoughton, MA,
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Coordinated resources from diverse providers for intervention plans.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Reviewed and recorded progress of patients.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Recorded client status progress and challenges in logbooks and reports.
  • Provided ongoing compassionate patient care for each client.
  • Built strong and trusting rapport with clients and loved ones.
06/2016 to 03/2017 General Store Manager Vera Bradley, Inc. | New York, NY,
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Managed cashier shifts and breaks.
  • Stocked and restocked inventory when shipments were received.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Maintained daily record of all transactions.
  • Completed weekly schedules according to payroll policies.
03/2014 to 06/2016 General Manager/Assistant Panera Bread Co | Aurora, IL,
  • Communicated clearly and positively.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Reduced and controlled expenses.
  • Developed profit and lost reports 
  • Managed a crew of 20
  • Hiring 
  • Orientated 
  • Training
  • Identify and developed team leader / shift mangers.
  • Scheduling 
03/2004 to 12/2013 Owner/Director/Provider CLP Family Child Care | City, STATE,
  • Created and maintained accounting and bookkeeping system.
  • Created yearly budgets and income reports.
  • Developed handbook and policies for family child care.
  • Planned, purchased and prepared food served to children according to the federal food program.
  • Interview , hired , trained and supervised employees.
  • Oversaw all and preformed most maintenance and repairs of facility.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Supplied detailed tax documentation needed to submit accurate returns.
  • Monitored educational progress by keeping detailed individual charts and files.
  • Taught children personal care behaviors, including toilet training and feeding.
  • Read stories to the children and taught them painting, drawing and crafts.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Disciplined children and recommended other measures to correct behavior.
  • Created an infant area, toddler area and preschool area of play within the daycare.
  • Carefully monitored children's play activities.
  • Offered detailed daily reports that outlined each child's activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Carefully identified warning signs of emotional and developmental problems in children.
  • Routinely picked children up from school and activities.
  • Escorted children on outings and trips to local parks and zoos.
  • Created and implemented a developmentally appropriate curriculum.
  • Identified early signs of emotional and developmental problems in children and brought them to the parents' attention.
04/1994 to 08/2004 Management V & J Foods Inc. | City, STATE,
  • Communicated clearly and positively.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Reduced and controlled expenses.
  • Developed profit and lost reports 
  • Managed a crew of 20
  • Hiring 
  • Orientated 
  • Training
  • Identify and developed team leader / shift mangers.
  • Scheduling 
Education
Expected in 04/2018 to to Associate of Science | Human and Social Service Bryant Stratton , Orchard Park, NY GPA:
Expected in 2008 to to Earned some credits | Early Childhood Education UWM, Milwaukee, WI GPA:

Completed a course in Early Childhood Education "Operation Management"

Expected in 2004 to to | Early Childhood Penn Foster, Scranton, PA GPA:

Earned several credits.

Expected in 1996 to to High School Diploma | North Division High School, Milwaukee, WI GPA:

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Resume Overview

School Attended

  • Bryant Stratton
  • UWM
  • Penn Foster
  • North Division High School

Job Titles Held:

  • Case Manager
  • General Store Manager
  • General Manager/Assistant
  • Owner/Director/Provider
  • Management

Degrees

  • Associate of Science
  • Earned some credits
  • High School Diploma

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