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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic Instructional Assistant eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in the School District. Multi-talented Instructional Assistant with many years of experience directing students and assisting lead teachers. Expert at restating lesson information, tutoring, applying rules, and working with struggling students. Team-minded when collaborating with the teacher and implementing set lesson plans and classroom activities. Ability to work under pressure, Enjoy helping others whenever possible. Teacher's Assistant versed in planning and setting up classrooms conducive to the learning process, as well as individual and social development. CPR and First Aid certified. Dedicated Educator focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, as well as planning activities and leading field trips. Excellent tutor, record keeper, and a multitasker.

Skills
  • Fast Learner
  • Teacher Support
  • Reinforcing Learning Concepts
  • Organizing and Distributing Materials
  • Experience with Diverse Student Populations
  • Computer and Microsoft Office Skills
  • Small-Group Support and Assistance
  • Collaborative and Team-Oriented
  • Spanish Language Proficiency
  • Positive Attitude and Energetic
  • Strong Work Ethic and Dependable
  • First Aid and CPR
  • Facilitating Online Learning
  • Attention to Detail
Education
Universidad Pedagogica San Pedro Sula, Honduras, Expected in 05/2012 Specialization Course in ESL : Teaching English As A Second Language (ESL) - GPA :
Avance Misionero Bible Institute Comayagua, Honduras, Expected in 2008 Certificate in Biblical Studies : - GPA :
United Chaplain State of Georgia Atlanta, GA, Expected in 2004 Chaplain Course : - GPA :
Interactive College of Technology Atlanta, GA Expected in 03/2002 Certificate in English As A Second Language : English As A Second Language (ESL) - GPA :
University of Puerto Rico - Mayaguez Mayaguez, PR Expected in 2001 No Degree : Department of Animal Industry - GPA :

2 1/2 Years

University of The Nations Buenos Aires, Argentina, Expected in 09/1999 DTS : Discipleship Training School - GPA :
Lola Rodriguez De Tio San German, Puerto Rico, Expected in 05/1997 High School Diploma : - GPA :
Work History
Ardmore Elementary School, Bellevue School District - General School Assistant
City, STATE, 01/2020 - 01/2021
  • Adapts communication style to needs of students provides support and assistance to students in the classroom and non-classroom settings; assists with communication with student families as assigned; assists in developmentally appropriate learning opportunities for students as assigned.
  • Provided support during classes, group lessons, and classroom activities.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Organized and guided activities for students, including skills practice, research, and memorization tasks.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Assessed student social, emotional, and academic needs to plan goals appropriately.
  • Supported student learning objectives through personalized and small group assistance.
  • Organized and supervised games and other recreational activities to promote physical, mental, and social development.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
Women, Infants, And Children (WIC) - Breastfeeding Peer Counseling
City, STATE, Puerto Rico 10/2017 - 03/2018
  • Provide basic breastfeeding information, encouragement, and support to WIC pregnant and breastfeeding mothers.
  • Call more than 10 pregnant or breastfeeding mothers daily to make appointments for breastfeeding orientation.
  • Demonstrated how to express milk and store it in bottles for later feeds.
  • Assessed needs of new mothers and advised mothers about child care topics, including breastfeeding.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Developed and maintained courteous and effective working relationships
  • Actively listen to customers' requests, confirming full understanding before addressing concerns
  • Carried out day-day-day duties accurately and efficiently
Avance Misionero /Organization Rescue The Children - Lead Pastor and Volunteer Work
City, STATE, 11/2005 - 08/2014
  • Provided spiritual care through visitation, counseling, and prayer to all the community of around 3,000 people including kids.
  • Coordinated and spearheaded programs to increase church members' service throughout the community.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Oversaw administration and management of all areas of ministry.
  • Partnered with city officials, non-profit resource organizations, civic groups, and members of the public for outreach to at-risk children.
  • Organized and spearheaded community outreach programs, including shadowing and mentoring programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
  • Worked flexible hours; night, weekend, and holiday shifts
  • Identified issues, analyzed information, and provided solutions to problems
Call Center Group,Honduras - Customer Service Representative Agent
City, STATE, 05/2013 - 05/2014
  • Answered constant flow of customer calls with up to 10 calls in queue per hour.
  • Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Answered constant flow of customer calls with minimal wait times
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
Techno-English Program/Corporacion Azteca - English Teacher at Elementary School
City, STATE, 11/2010 - 11/2012
  • Prepared and implemented lesson plans covering required course topics for students from 1st to 6th grade.
  • Administered assessments and standardized tests to evaluate student progress.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Kept classroom organized, clean, and safe for all students and visitors.
  • Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
Languages
Spanish :
Native or Bilingual
Negotiated :
English :
Professional Working
Negotiated :

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Resume Overview

School Attended

  • Universidad Pedagogica
  • Avance Misionero Bible Institute
  • United Chaplain State of Georgia
  • Interactive College of Technology
  • University of Puerto Rico - Mayaguez
  • University of The Nations
  • Lola Rodriguez De Tio

Job Titles Held:

  • General School Assistant
  • Breastfeeding Peer Counseling
  • Lead Pastor and Volunteer Work
  • Customer Service Representative Agent
  • English Teacher at Elementary School

Degrees

  • Specialization Course in ESL
  • Certificate in Biblical Studies
  • Chaplain Course
  • Certificate in English As A Second Language
  • No Degree
  • DTS
  • High School Diploma

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