Energetic General Office Secretary with 18 years experience in high-level executive support roles. Organized and professional.
Increased office organization by developing more efficient filing system and customer database protocols.
Successfully planned and executed corporate meetings, lunches and special events for groups of 30-200 employees.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Drafted meeting agendas, supplied advance materials and followed-up on meetings and team conferences. Knowledge of office procedures and practices; word processing, spreadsheets, and computers; ability to effectively communicate verbally, in person and over the phone and in writing; work without direct supervision; deal with the general public tactfully and courteously, attention to detail; ability to work on multiple tasks simultaneously; solid organizational and time management skills
Answered incoming calls; responsible for data entry/printing end of day reports; provided customer service; general office support
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