LiveCareer-Resume

general merchandise expert resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Versatile customer service/store marketing professional providing 20 plus years of training and development, leadership and special projects experience. Regularly operates across multiple work centers independently and as a team leader to achieve organizational objectives and stakeholder goals. Utilizes strong interpersonal skills to engage with customers on a daily basis.

Skills
  • Microsoft Office Suite
  • Time Management
  • Problem solving 
  • Written/Verbal Communication
  • Delegation
  • Teamwork
  • Work Ethic
  • Leadership
  • Flexibility
  • Motivation
  • Training and development
Accomplishments
  • Successfully oversaw fixture and marketing updates during a whole-store remodel initiative in 2018.
  • Collaborated with corporate partners to institute store-wide hardware upgrade test in 2016.
  • Routinely partner with in-store stakeholders to ensure department transitions are completed on or ahead of schedule to maximize customer satisfaction and drive sales.
  • Act  as a district training resource providing coaching and development to new team members for 15 stores.
  • Spearheaded improved overall department set on time metrics year over year since 2015 to a current 96.89%

 


Experience
General Merchandise Expert, 06/2018 to Current
TargetLakewood, CO,
  • Generate repeat business by modeling superior customer service skills
  • Engage in productive conversation with every customer 
  • Maintain in-stocks and presentation of multiple departments
  • Provide training to new team members and mentor those entering a presentation position
  • Advocate on behalf of customers and provide multiple options to fulfill orders
Remodel Signing and Fixture Captain, 12/2017 to 06/2018
Target CorporationCity, STATE,
  • Successfully planned and executed marketing and fixture changes throughout  whole store remodel for a 175,000 square foot location.
  • Managed and communicated with team members across multiple channels regarding weekly orders, updated plans and product movement.
  • Organized, maintained and consolidated off-site supply trailers throughout the process
  • Communicated daily with store teams and external contractors regarding issues related to missing or incomplete remodel materials.
  • Provided individual training to other stores remodel teams and acted as a mentor/point of contact afterwards
In Store Marketing Specialist, 10/2014 to 12/2017
Target CorporationCity, STATE,
  • Received, sorted and stored all marketing materials on a weekly basis.
  • Planed and implemented any marketing changes throughout the store to coincide with department resets or seasonal changes.
  • Partnered with presentation team lead to plan department resets or reinventions.
  • Ordered store supplies as needed to maintain the smooth operation of a 175,000 square foot facility.
  • Provided leadership and direction for the presentation team as needed.
Presentation Team Member, 08/2008 to 10/2014
Target CorporationCity, STATE,
  • Provided superior customer service.
  • Participated in department transitions as needed throughout the year.
  • Maintained a clean and tidy workspace.
  • Collaborated with team leads to ensure all transition materials were received and set on or ahead of schedule.


Education and Training
Bachelor of Science: PUBLIC SAFETY, Expected in 2017
Capella University - Minneapolis, MN
GPA:

Homeland Security Specialty. Deans list. Presidents list. Graduated Magna Cum Laude with 3.89 GPA. Coursework in Communications, Criminal Law, Juvenile Justice, Public Administration and Leadership

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Capella University

Job Titles Held:

  • General Merchandise Expert
  • Remodel Signing and Fixture Captain
  • In Store Marketing Specialist
  • Presentation Team Member

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: