Dedicated property manager with more than 8 years overseeing a diversified portfolio of commercial properties totaling approximately 200,000 square feet as well as 20 years of residential property management. Stayed on as property manager through three ownership changes. Experience in Yardi, rent manager, tenant pro, rent manager and quickbooks as well as Microsoft word, excel, outlook and publisher.
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Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
Maintained very high tenant retention rate during ownership changes and financial difficulties with the building.
Responsible for all accounts receivable and accounts payable.
Oversaw building renovation and managed contractors
Managed all day-to-day activities involving tenants, subcontractors and property management. Monitored and documented all income, including delinquencies .Achieved the highest possible net operating income by implementing cost control and revenue improvement programs. Managed overall tenant relations. Monitored common areas for cleanliness and safety.Fully abstracted all leases and renewals. Monitored all infrastructure and building expenses and reviewed and approved invoices.Updated tenant and unit information to keep current in database. Disbursed petty cash on an as-needed basis to maintenance staff and property personnel. Maintained tenant relations with regular tenant visits and phone calls. Acted as liaison between contractors and tenant during build-out phase of tenant suite. Responsible for all financial reports to owners.
Managed a portfolio of 60 rental homes and supervised 2 apartment complexes. Hired, trained and supervised leasing and maintenance staff at apartments communities. Completed all move in and move out inspections, approved applications for move ins. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Collected and kept records of rental payments. Filed eviction as necessary. Monitored and documented all income, including delinquencies.
Responsible for rent collection and delinquency for 512 unit market rate community. Showed apartments to prospective tenants, did all move out inspections and processing of security deposit refunds. processed payroll for staff of 12 and did all end of month reports for owner review.
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