General Manager/Property Manager Resume Example

Managed the day-to-day tactical and long-term strategic activities within the business.Reduced and controlled expenses by improving resource allocation.Reviewed and approved billing invoices and expense reports.Coached and mentored [2] staff members by offering constructive feedback and taking interest in their long-term career growth.Collected and reported information on competitive activity during presentations.Served as mentor to junior team members.Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.Collected and kept careful records of rental payments.Conducted storage cube tours for potential tenants and answered any questions.Monitored and documented all income, including delinquencies.Created staff schedules in response to community needs.Taught, promoted and enforced safe work practices among on-site staff. Conducted inventories of and delivered building supplies.Handled customer complaints personally to verify they were properly handled.Managed all day-to-day activities involving tenants, subcontractors and property management.Fully abstracted all leases and entered all pertinent information into the [Centershift] management system.Maintained accurate and updated websites and printed materials.Monitored common areas for cleanliness and safety.Established and implemented leasing goals while managing an effective lease expiration program.Reviewed all leases to guarantee that tenants received the proper level of service.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Placed special orders and called other stores to find desired items.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, cheque and credit card transactions.Recommended merchandise based on customer needs.Explained information about the quality, value and style of products to Influence customer buying decisions.Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.