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General Manager/Operations Coordinator Resume Example

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GENERAL MANAGER/OPERATIONS COORDINATOR
Summary

General Manager/ Operations Manager executive offering JIT assembly and delivery expertise gained through seventeen years of successful contributions working with Hart Carter Corporation (HCC), John Deere Harvester Works (JDHW), AGCO, McLaughlin, CASE/New Holland, and KONE. Motivating leader with history of building and managing assembly/ delivery teams. Proficient at identifying quality and spec issues and integrating fact finding analysis to identify and correct root cause issues by finding solutions to achieve maximum productivity while maintaining quality of product and profit margins. Strong relationship builder works well with stakeholders and corporate teams.

Skills
  • Systems implementation
  • Solutions development
  • Multi-unit operations management
  • Staff training and development
  • Business process re-engineering
  • Process improvement strategies
  • Policies and procedures implementation
  • Incidents management
  • Cost reduction and containment
  • Workforce training
  • Multidisciplinary collaboration
  • Lean manufacturing and design
  • Customer relationship management
  • Project management
  • Conflict mediation
  • Relationship development
  • Quality assurance controls
  • Team Building/Leadership
  • Troubleshooting and problem solving
  • Invoice processing
  • Health and safety compliance
  • Warehouse operations
  • Customer service
  • Staff retention
  • Supervision
  • Inventory management
  • Team management
  • Process improvement
  • First Aid/CPR
Experience
General Manager/Operations CoordinatorQuad Cities Service Associates LLC (QCSA) | East Moline, Illinois | Nov 2003-Sep 2020
  • Monitored and directed all aspects of plant operations leading 36 to 40-member agricultural assembly and delivery team in production, safety, equipment maintenance, performance, quality and records management.
  • Fostered strong relationships with Agricultural customers and suppliers by monitoring and maintaining communication.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
President Local 215United Steelworkers Local 215 | Rock Island, IL | Apr 2000-Apr 2003
  • Directed day-to-day affairs of union to achieve overall mission within workplace.
  • Managed employer and union member relations, including processing grievances and resolving disagreements.
  • Oversaw union meetings and maintained harmonious, nurturing atmosphere among members.
  • Served all on joint beneficial committees involving employer and union interactions for Safety including reporting, investigations, corrective actions, and maintaining MSDS sheets for hazardous materials in the work place.
  • Instrumental and successfully implemented Gainshare/ profit sharing savings program benefiting the employer and the union members with a direct line to management for cost savings ideas shared weekly after establishing a joint management and union committee. Quarterly checks paid out in a continually improving method of cost savings for manufacturing and operations analysis.
  • Responsible for education and monitoring of timed study work loads, distribution and analysis.
  • Maintained relations within the scope of the USWA union relations as well as other unions and locals as member of AFL/CIO actively supporting of the Quad City Federation of Labor in the community
Assembler/Lead Person/SupervisorServus Rubber/ Norcross Safety/ NSP | Rock Island, IL | Jan 1987-Apr 2003
  • Improved operations by working with team members and management to find workable solutions.
  • Handled all delegated tasks, including piecework assemblies and team supervision in various departments throughout the plant.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Became first woman promoted to Lead person and mold change crew working with maintenance in the Injection Molding Department. (1991)
  • Became first woman promoted to Supervisor in Injection Molding Department for 3rd shift (1994)
  • Became Supervisor of materials handling for Injection Molding Department ( late 1994)

Continued until company downsize and returned to bargaining unit in 1996. Became union steward in 1997. Elected Union President Local 215 holding position from 2000- 2003.

Education and Training
Some College (No Degree): Practical NursingBlack Hawk College | Moline, IL

Did not complete for the reason of family member (mother) worked for the State of Illinois on the Governor's Board of Nurse Examiners. She was on the committee responsible for writing the NCLEX an exam I would have to complete to get license to become a nurse. I would be forbidden to take the exam for 5 years so changed major.

Some College (No Degree): Fluid Power And ElectronicsBlack Hawk College | Moline, IL

Necessary for understanding of Injection molding machines.

2 Week Course - Time Study And ArbitrationUSWA - United Steelworkers of America

-training in Contract Strategy campaigns

-training in sexual harassment later speaking

engagements training others

- carcinogens in the workplace and PPE

- First responders in the workplace

Responsible for training of others within the local

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Resume Overview

Companies Worked For:

  • Quad Cities Service Associates LLC (QCSA)
  • United Steelworkers Local 215
  • Servus Rubber/ Norcross Safety/ NSP

School Attended

  • Black Hawk College
  • USWA - United Steelworkers of America

Job Titles Held:

  • General Manager/Operations Coordinator
  • President Local 215
  • Assembler/Lead Person/Supervisor

Degrees

  • Some College (No Degree) : Practical Nursing
    Some College (No Degree) : Fluid Power And Electronics
    2 Week Course - Time Study And Arbitration

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