general manager of operations resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Skills
Activity Planning
Time Management
Problem-Solving Skills
Safety Awareness
Team Collaboration
Collaborative Environments
Performance Optimization Strategies
Education
York UniversityToronto, ONExpected in 09/2020 ā āBachelors of Fine Arts With Honours:Music - Cello Performance - GPA:
Dean's List
Member of Golden Key Society
York UniversityToronto, ONExpected in 09/2020 ā āBachelor of Education:Junior/Intermediate - GPA:
Work History
Persevus Veteran Careers - General Manager of Operations Omaha, NE, 12/2022 - 07/2023
Opened 10 successful branches in a 2 year span, coordinating contractors, marketing, and operations dept. with a tight timeline schedule.
Established positive and effective communication among unit staff and organization leadership.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Trained, coached and mentored staff to support smooth adoption of 3 tiered operations (servicing/tech, inventory, delivery).
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed and maintained relationships with external vendors and suppliers.
Increased profit by streamlining operations.
Ardagh Group - Operations Manager Bishopville, SC, 10/2020 - 12/2022
In the first year, brought 5 branch locations out of a monthly 50K deficit to profitability.
created protocols for our operations team, streamlining the servicing structure to optimize servicing time and improve safety protocols
team leader in setting up an operations centre (OC)as a central hub for venders to co-ordinate and resolve issues 24 hours.
coordinated new location contracts for expansion (Dundas TTC station, York University, York University TTC, UHN hospital network (Toronto General, Lyndhurst Rehab Centre, Bickle Rehab Centre, Michener Institute, etc)
Coordinated with each location's building manager regarding licensing, structural needs (elecdtrical, heating, etc)
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Devised processes to boost long-term business success and increase profit levels.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Mitigated business risks by working closely with staff members and assessing performance.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
State Of Michigan - School Teacher South Haven, IN, 09/2020 - 01/2021
Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Developed communicative relationships with students and parents to support learning.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Developed positive rapport with students of various and diverse backgrounds.
Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Maintained positive and professional classroom environment throughout school year.
Provided warm, supportive environment for developing academic, social, and emotional growth.
Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
Offered supplemental and individualized instruction for at-risk and struggling students.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Sistema Toronto - Cello Teacher (Jr/Int/Sr) City, STATE, 09/2016 - 06/2020
Incorporated student interests and experiences to make learning relevant and meaningful.
Gathered display materials and distributed programs for shows and performances.
Scheduled shows and performances in accordance with school calendar.
Communicated with parents to maintain regular communication about student progress and any concerns.
Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
Supervised students during rehearsals to provide direction to students during practice sessions.
Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
Accomplishments
Cello Performance Recording, Toronto Mass Choir
Principle Cello, York University Symphony Orchestra
Principal Cello, Toronto Korean Symphony Orchestra
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