General Manager Of Operations Resume Example

Jessica Claire

Montgomery Street, San Francisco, CA 94105
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:

Professional Summary

Adaptable manager practiced at adjusting to changing specifications by evaluating orders and updating procedures to meet new targets. Results-driven and forward-thinking in checking forecasts and orders for new directives. Excellent administrative, supply management and resource utilization abilities. Smoothly direct employees carrying out any operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Dedicated Area Manager competent in leading and mentoring team members. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 10 years of management performance. Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching merchandise displays to boost income.

Skills

Order management
Relationship building and management

Area management
Controlling costs

Work History

General Manager of Operations, 02/2019 - Current
Persevus Veteran Careers – Petoskey, MI

Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Partnered with vendors and suppliers to effectively manage and budget for over $400,000 in inventory.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Directed day-to-day operations focused on attainment of key business metrics, and continuous improvement
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.

General Manager, 07/2011 - 06/2015
Grove Bay Hospitality Group – Miami, FL

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Reduced operational risks while organizing sales and precious data to forecast performance trends.

General Office Manager, 11/2009 - 06/2011
Schneidermans Furniture – Duluth, MN

Administered yearly budget of $150.000 to manage office requirements such as service contracts, postage costs and supply replenishment.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Handled all incoming business and client requests for information.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Area Manager, 06/2015 - 02/2019
Marketsource – Uniontown, PA

Oversaw operations of $1000,000 organization, including budget planning, strategy development, community outreach, forecasting and payroll.
Reduced turnover 10% by enhancing training, motivation and engagement strategies with all employees.
Applied relationship-driven strategies to lock in products sales worth more than $1000,000 in yearly revenue.
Managed inventory and reduced shrinkage by 8% through detailed monitoring of daily operations and stock.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Resolved conflicts promptly to promote positive environment for customers.
Transformed underperforming teams into productive, profitable teams.
Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

Education

MBA: Master Business Administration, Expected in 10/2021
Southern Nazarene University - Bethany, OK

Bachelor of Science: Environmental Science Expected in Gororgan University - Iran

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