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General Manager of Operations Resume Example

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GENERAL MANAGER OF OPERATIONS
Professional Summary

Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Diligent Manager bringing 20 years of experience in Management operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies, including sales and improvement strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual with ability to work well with senior stakeholders and effectively prioritize tasks.

Skills
  • Supply Chain Management
  • Project development and life cycle
  • Budgeting and forecasting
  • Supply chain distribution
  • Work flow planning
  • Risk analysis and management
  • Cost reduction strategies
  • Project planning and development
  • Customer relations specialist
  • Fluent in French, Swahili and Kikongo
  • Logistics Management
  • Staff Management
  • Sales background
  • Data analysis
  • Contract Management
  • Strategic Planning
  • Operations management
  • Budgeting
  • Cost reduction and containment
  • Natural leader
  • Distribution center management
  • Cross-functional communications
  • Negotiation
  • Risk management
  • Business Development
  • Procurement and sales
  • Contract Negotiation
  • Project Management
  • Purchasing and procurement
  • Performance Evaluations
  • Business administration
  • Business planning
Work History
General Manager of Operations02/2012 to Current
Company Name – City, State
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Verified compliance with best business practices throughout organization.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Managed and allocated staff and material resources to meet production goals.
  • Generated comprehensive reports regarding incidents, events and important business matters.
  • Established positive and effective communication among unit staff and organization leadership, reducing misunderstandings and late tasks by 12%.
Licensed Private Investigator06/2014 to 01/2020
Company Name – City, State
  • Accurately investigated cases while preparing, submitting and aiding prosecution.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
  • Kept current on all agency and state policies, rules, regulations and statutes.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findings.
  • Drafted and executed subpoenas, search warrants and surveillance activities.
  • Conducted interviews with witnesses and clients.
  • Identified labels and stored evidence properly to verify that it was safe and secure.
  • Documented findings and prepared detailed reports.
  • Organized and executed 37 undercover surveillance operations using electronic recording equipment.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Carefully documented statements, observations and evidentiary materials.
Minister's Cabinet Member09/1988 to 08/2003
Company Name – City, State

- Political appointed to run the personnel of the Office of the Minister

- Study and elaborate policies for the Government in the the field I was was engaged in

- Travel and supervise the application of policies around the country

Education
MBA: Political Science And Government11/1996University Of Kinshasa- City
Bachelor of Arts: Paralegal Studies12/2010Highline College- City, State
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Resume Overview

School Attended

  • University Of Kinshasa
  • Highline College

Job Titles Held:

  • General Manager of Operations
  • Licensed Private Investigator
  • Minister's Cabinet Member

Degrees

  • MBA : Political Science And Government 11/1996
    Bachelor of Arts : Paralegal Studies 12/2010

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