general manager of food service resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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Professional Summary

Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Energetic [Job Title] with [Number] years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved [Number]% through exceptional budget management. Focused on optimizing procedures and service quality food service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on management style. Committed and hardworking [Job Title] with [Number] years of experience directing [Industry] food service. Well-rounded leader with talent for supervising employees and [Skill]. Swift problem solver with quick and effective solutions to wide array of issues. Effectively manage personnel and business operations to handle demanding [Area of expertise] needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Competent [Job Title] bringing more than [Number] years of food service and progressive leadership experience. Maintains budget controls and coverage needs to achieve business targets and provides high-quality [Type] support. Builds relationships with patrons and employees by applying basic [Language] skills.

  • Staffing and Sales Reporting
  • Labor and Food Cost Control
  • Delegating Assignments and Tasks
  • Menu Pricing and Writing
  • Guest Relations
  • Production Records
  • Supply Ordering and Management
  • Monitoring Food Preparation
  • Front of House Management
  • Employee Performance Evaluations
  • Hiring Standards
  • Staff Scheduling
  • Database Interface and Query Software
  • Disciplinary Action
  • Equipment Maintenance
  • Managing Deliveries
  • Hiring Procedures
  • Safety and Sanitation Standards
  • Shipment Preparation
  • Money Handling
  • Anticipating Problems
  • Investigating Complaints
  • Performance Improvement
  • Health Code Compliance
  • Fire Safety Regulations
Work History
General Manager of Food Service, 03/2022 - Current
Connexion Point Roy, UT,
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Supervisor, 01/2020 - 07/2021
The Kraft Heinz Company Chicago, IL,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Identified individual employee's unique work styles and adapted management methods.
  • Interviewed, hired and trained new employees for production positions.
Pallet Jack Operator, 02/2018 - 10/2020
Waynes Farm City, STATE,
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Conducted pre-shift safety inspection on material-handling equipment and notified supervisor of deficiencies.
  • Transported products with electric pallet jack to prepare for shipping.
  • Scanned boxes and tagging stock with warehouse labels.
  • Stacked finished cases on pallets following customer specifications.
  • Prepared boxes of [Products] and stacked pallets.
  • Delivered products to correct dock area and shrink-wrapped palletized orders.
Master of Business: Hospitality Administration And Management, Expected in 06/2020
Cornell University - Ithaca, NY
Status -
English :
Full Professional:
Negotiated :
Spanish :
Full Professional:
Negotiated :

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Resume Overview

School Attended

  • Cornell University

Job Titles Held:

  • General Manager of Food Service
  • Supervisor
  • Pallet Jack Operator


  • Master of Business

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