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Professional Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Skills
Operation Monitoring
Planning and Implementation
Workflow Optimization
Staff Management
Team Leadership
Work History
03/2020 to CurrentGeneral Manager of Digital Securities Amedisys Inc. | Hartsivlle, SC,
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Prepared annual budgets with controls to prevent overages.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Evaluated suppliers to maintain cost controls and improve operations.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Increased profit by streamlining operations.
Directed initiatives to improve work environment, company culture or overall business strategy.
Advanced productivity KPIs to achieve key business goals and objectives.
Partnered with vendors and suppliers to effectively manage and budget.
Spearheaded department training to enhance employee performance and boost employee productivity.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Built and reviewed master service agreements to simplify and streamline contract negotiation process.
Identified and resolved unauthorized, unsafe or ineffective practices.
Formulated processes to reduce downtime and financial loss.
Introduced new methods, practices and systems to reduce turnaround time.
Identified procedure or process changes required to improve performance and productivity.
Developed systems to track and log work issues.
Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
Reviewed operations reports to understand numbers and trends.
Led improvement initiatives to advance operational efficiencies and increase revenue.
10/2017 to 03/2020Director of OperationsGoat | Atlanta, GA,
Oversaw day-to-day production activities in accordance with business objectives.
Defined, implemented and revised operational policies and guidelines.
Monitored budget and utilized operational resources.
Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
Documented processes and drafted SOPs to comply with regulations and company policies.
Managed procurement, inventory and warehouse operations.
Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Monitored and coordinated workflows to optimize resources.
Set team and individual KPIs and provided regular, actionable feedback.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Achieved team goals through formalized training plans, coaching and performance management.
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
Led change and transformation across business areas to deliver benefits and align company resources.
Reduced operational risks while organizing data to forecast performance trends.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Built loyal account base and long-term business relationships with [Type] accounts.
Mitigated business risks by working closely with staff members and assessing performance.
09/2015 to 10/2017Operations ManagerKbr | Buffalo, NY,
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Prepared annual budgets with controls to prevent overages.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Partnered with vendors and suppliers to effectively manage and budget.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Developed systems to track and log work issues.
Spearheaded department training to enhance employee performance and boost employee productivity.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Built and reviewed master service agreements to simplify and streamline contract negotiation process.
Advanced productivity KPIs to achieve key business goals and objectives.
Identified procedure or process changes required to improve performance and productivity.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Introduced new methods, practices and systems to reduce turnaround time.
03/2010 to 09/2015Sr. Mechanical Designer Hanlon Engineering & Associates, Inc | City, STATE,
Sketched outline designs and used CAD programs to create detailed design and specifications.
Researched customer design proposals and requests to evaluate feasibility, cost and maintenance requirements of designs.
Created scale and full-size blueprints for [Type] needs, highlighting all aspects of mechanical designs.
Built 3D models with [Software] to outline machinery designs for production teams.
Education
Expected in 12/2012Bachelor of Science | Project ManagementITT Technical Institute - Arizona , , GPA:
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