Ability to communicate effectively with corporate executives.
Strong interpersonal skills
Dynamic results-oriented professional with successful track record. Articulate and effective in dealing with management, peers, staff, and diverse clientele. Strong decision making and leadership skills with meticulous attention to detail. Resourceful team player who excels at building trusting relationships with customers and colleagues.
General Manager/Market Leader/Store Manager, 05/2012
to 05/2017 Company Name – City,
Promoted to general store manager in 2014.
Managed operations of a $3.8 million store.
Increased profits through effective sales training and troubleshooting profit loss areas.
Created c.a.m. experience for every customer by providing exceptional service.
Ensured staff provided excellent service to diverse clientele.
Interviewed job candidates and made staffing decisions.
Hired, trained and, evaluated personnel in sales and marketing.
Managed staff of twenty-five sales associates and two assistant managers.
Scheduled and led monthly store meetings.
Counted cash drawers and made bank deposits.
Processed payroll weekly.
Market leader for 3 stores in district.
Earned promotion to new store in 2013.
Managed operations of a $2.7 million store.
Promoted to store manager in 2012.
Managed operations of a $1.8 million store.
Earned multiple gold shrink awards for outstanding inventory control.
Lead team to second place award in company wide insole contest in 2016.
Gained $90,000 in 2014
First place finish in company wide conversion contest in 2013.
Gained $200,000 in 2012.
Earned sales leadership award for outstanding sales improvement in 2012.
Given excellence award for improvement in key sales programs in 2012.
Assistant Manager, 08/2008
to 05/2012 Company Name – City,
Assisted store manager in organizing, planning, and, implementing strategy.
Ensured schedules and objectives are met.
Drove recruitment process and training & development.
Dealt with any inquiries and complaints.
Secure adherence to company's policies and guidelines.
Provided help in other stores to cover vacations as well as assist with store inventories.
Compliment of the week recipient.
Full Time Sales Associate, 02/2008
to 08/2008 Company Name – City,
Interacted with clientele through engagement.
Actively sought out customers in store.
Assessed customer needs and provided assistance and information on product features.
Built productive trust relationships with customers.
Bachelor of Science: Business Administration,
2008 University of Saint Francis - City,
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University of Saint Francis
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General Manager/Market Leader/Store Manager
Full Time Sales Associate
Bachelor of Science : Business Administration , 2008
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