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General Manager In Training Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Driven leader with 30 years of experience in business planning and oversight. Expert at coordinating store activities,. Outgoing and enthusiastic leader able to manage and motivate various types of employees.

Ambitious and results-oriented General Manager with over 30 years of experience creating strategic alliances with regional director to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams.

Focused and diligent with over 30 years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Focused and diligent GENERAL MANGER with over 30 years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Skills
  • Schedule management
  • Purchasing and planning
  • Profit and loss accountability
  • Performance improvements
  • Cost analysis and savings
  • Compensation/benefits administration
  • Cross-functional team management
  • Goal setting
  • Recruiting and Hiring
  • Employee development
  • Financial administration
  • Administrative support
  • Team building
Experience
General Manager in Training, 03/2017 to Current
Cke RestaurantsCowpens, SC,
  • Supervised performance of 25 workers, with goals of improving productivity, efficiency and cost savings.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Evaluated financial statements and reports to monitor performance to devise solutions for improvement and cost reduction.
  • Empowered staff members to contribute to continuous improvement and growth.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
General Manager, 01/2011 to 03/2017
Emcor Group, Inc.Golden, CO,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
  • Developed 3 internal candidates for general management promotion opportunities.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
  • Managed scheduling for 19 employees to ensure optimal productivity.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Motivated and led team members to work together to achieve targets.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
Store Manager, 05/1992 to 01/2011
LvmhSalt Lake City, UT,
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Hired, trained and managed team of 36 associates, including evaluating performance and enforcing disciplinary actions.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Processed shipments and maintained stock shelf organization.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Education and Training
BBA: Buisness, Expected in 05/1989
University of Kentucky - Lexington, KY
GPA:

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Resume Overview

School Attended
  • University of Kentucky
Job Titles Held:
  • General Manager in Training
  • General Manager
  • Store Manager
Degrees
  • BBA

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