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General Manager in Training Resume Example

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GENERAL MANAGER IN TRAINING
Skills
  • Recruiting and hiring
  • Schedule management
  • Profit and loss accountability
  • Performance improvements
  • Supervision and training
  • Employee development
  • Relationship building
  • Leadership
  • Team management
  • Social media management
  • Event coordination
  • Customer service
  • Decision-making
  • Working collaboratively
  • People skills
Education and Training
05/2018
Bachelor of Arts - Public Relations
Belhaven UniversityCity, State
Some College (No Degree) - Hospitality Administration And Management
University Of AlabamaCity
  • Completed coursework in Hospitality Management, Business, and Marketing.
Certifications
  • Certified P&C Insurance Broker, 2016- present
  • TABC Alcohol Certification, 2020
  • ServeSafe Certification 2020
Summary

Full service restaurant and bar industry specialist with over 13 years experience in at every level of the bar and hospitality industry. With excellent communication skills, I am driven, ambitious and dedicated to helping maximize the flow of the workplace and optimizing day-to-day activities in a fast paced environment.

Experience
General Manager in TrainingCompany Name | City, State08/2020 - 01/2021
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
DJ/Event PromotorCompany Name | City, State01/2018 - 02/2020
  • Solidified relationships with partners, venues and industry professionals, effectively building strong network of resources for future event planning.
  • Answered event-related queries posed by existing and prospective customers.
  • Identified appropriate venues for parties and other events and assessed needs for equipment, seating and security.
  • Engaged with individuals of all ages and backgrounds to deliver details and promote awareness for bar and fraternity events.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
  • Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning.
  • Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
General ManagerCompany Name | City, State12/2012 - 01/2018
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
ManagerCompany Name | City, State08/2009 - 12/2012
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Interacted with customers to gauge responsiveness to hospitality and menus.
  • Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
  • Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
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Resume Overview

School Attended

  • Belhaven University
  • University Of Alabama

Job Titles Held:

  • General Manager in Training
  • DJ/Event Promotor
  • General Manager
  • Manager

Degrees

  • Bachelor of Arts - Public Relations
    Some College (No Degree) - Hospitality Administration And Management

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