General Manager in Training Resume Example
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GENERAL MANAGER IN TRAINING
Skills
- Recruiting and hiring
- Schedule management
- Profit and loss accountability
- Performance improvements
- Supervision and training
- Employee development
- Relationship building
- Leadership
- Team management
- Social media management
- Event coordination
- Customer service
- Decision-making
- Working collaboratively
- People skills
Education and Training
05/2018
Bachelor of Arts - Public Relations
Belhaven UniversityCity, State
Some College (No Degree) - Hospitality Administration And Management
University Of AlabamaCity
- Completed coursework in Hospitality Management, Business, and Marketing.
Certifications
- Certified P&C Insurance Broker, 2016- present
- TABC Alcohol Certification, 2020
- ServeSafe Certification 2020
Summary
Full service restaurant and bar industry specialist with over 13 years experience in at every level of the bar and hospitality industry. With excellent communication skills, I am driven, ambitious and dedicated to helping maximize the flow of the workplace and optimizing day-to-day activities in a fast paced environment.
Experience
General Manager in TrainingCke Restaurants | Mount Juliet , TN08/2020 - 01/2021
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
DJ/Event PromotorSmartstyle Hair Salons | Brandon , FL01/2018 - 02/2020
- Solidified relationships with partners, venues and industry professionals, effectively building strong network of resources for future event planning.
- Answered event-related queries posed by existing and prospective customers.
- Identified appropriate venues for parties and other events and assessed needs for equipment, seating and security.
- Engaged with individuals of all ages and backgrounds to deliver details and promote awareness for bar and fraternity events.
- Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
- Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning.
- Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
General ManagerDepartment Of Defense | Chesapeake , VA12/2012 - 01/2018
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
ManagerMomma Goldberg's Deli | City , STATE08/2009 - 12/2012
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
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Resume Strength
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- Strong summary
Resume Overview
School Attended
- Belhaven University
- University Of Alabama
Job Titles Held:
- General Manager in Training
- DJ/Event Promotor
- General Manager
- Manager
Degrees
- Bachelor of Arts - Public Relations
Some College (No Degree) - Hospitality Administration And Management
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