General Manager Food 2 resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Establish continuing growth and success for Sodexo by making connections with people, families and clients wherever we may be. In my many years with Sodexo I find learning to be my biggest tool for success. I have been fortunate to manage Laundry, Environmental Services as well as kitchen. I am currently managing two accounts at one facility on my own. I'm never afraid to ask questions and if necessary ask for help. Through team building using Sodexo net/Ingenium we can encourage more people in Sodexo to strive to be the best for the company. Sodexo 2015- Present       
Core Qualifications
  • Operations management
  • Client-focused
  • Quick learner

  • Financial records and processing
  • Training and development
  • Microsoft Office
General Manager, Food 2, 09/2015 - Current
Ga Food Service Trinity, AL,
  • I was given the responsibility of two accounts at Sisters of Charity Mother House and St. Elizabeth Academy.
  • I was essential in startup and maintenance of Academy. I was crucial in building the Sodexo Brand establishing relationships with Principal, Financial advisors, students and their families.
  • Established a positive Moral with existing staff, while adding more work to their already heavy work load.
  • Scheduled meetings with head administrator of the Mother House, students, frontline staff, concerning any pressing matters that needed to be addressed.
  • Kept all HACCP, safety, OSHA, BARE checks and in- services organized and maintained.
  • Managed all Kronos, schedules and payroll responsibilities as well as the responsibilities of delegation given out for the day.
  • Responsible for ordering inventory and making sure all items received in good standing and that we stayed under budget assigned.
Operations Manager, Food Service, 01/2014 - 09/2015
Concord Hospitality San Antonio, TX,
  • Responsible for inputting the schedule into labor management. 
  • Assisted the Area General Manager with filling in the schedule as needed because of call outs.
  • Responsible for rewarding and also disciplining front line staff according to performance.
  • I was responsible for counting the Piccolo retail store money.
  • I ensured the money was dropped off to patient accounts financial office and was accurate.
  • I covered weekly huddles, infection control, quality assurance meetings and participated with monthly safety audits.
  • I performed test trays to ensure the food was served at the proper temps and looked appealing. 
  • Made sure all off site delivers and catering functions were delivered properly and on time.
  • I built long lasting professional relationships with the clients, residents and family members for the last 10 years of my career.    
Operations Manager, Building Services, 01/2012 - 01/2014
Sodexo City, STATE,
  • Here at Morris View Healthcare Facility I operated and maintained account with 250+ residents that need long term and short term care.
  • Supplied all the building service needs of all the working staff and visitors as well.
  • Was essential in the startup account of Building Services at Morris View Healthcare Facility.
  • Hiring staff members and putting them where they would be most effective.
  • Establishing the duty list for all employees to maximize our production and minimize wasted time.
  • Operated and managed 3 shifts which consisted of 2 supervisors, 3 lead positions and staff of 36 employees.
  • These 3 shifts allowed us to ensure customer and client satisfaction of the account.
  • Scheduled floor care projects to have continued success of the appearance of the facility.
  • Established and maintained inventory system and ordering system to ensure the proper items needed could satisfy the accounts demands.
  • Scheduling on/off schedules, project calendars and floor schedules.
  • Operated and taught how to use the sodexo time clock using sodexo net.
  • Learned e time to record my working hours.
  • Ran the day to day operations as well as interact with everyone that is essential to our success at Morris View Health Care Center.
  • Maintained all Gold check and NSF audit forms for the department.
  • Established customer satisfaction through surveys, audit forms and in service of the staff.
  • Established policy and procedures as well as in services for the whole dept.with assistance of the management staff. 
Laundry Supervisor, 07/2006 - 01/2012
Sodexo City, STATE,
  • Lead supervisor in laundry dept. that services facility with 250+ beds. Satellite facility with 100 beds.
  • Supervise a Staff of 15 laundry workers.
  • Designing and performing laundry surveys for residents and clients.
  • Project management include successful safety audits, manage equipment preventive maintenance, infection control meetings, Q&A meetings, meetings with nursing dept. to establish lines of successful communication among the two depts. 
  • Maintain logs of all company policies and daily activities.Conduct monthly safety in-services to all staff members.
  • Coordinate the production, deliveries of linen and Quality Assurance at satellite site for 3 years.  In addition to duties at main site.
  • Organize the afternoon deliveries to all units in main site.    
Bachelor of Science: Business Management, Expected in 2005
College of Staten Island - Staten Island, New York
Professional Affiliations
Currently employed by Sodexo.
Client orientated, customer satisfaction, Designing surveys, processing financial forms, General Manager, Hiring, infection control, inventory, laundry, meetings, money management, office, NSF, policies, Project management, quality assurance, retail, safety, scheduling, managed supervisors.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • College of Staten Island

Job Titles Held:

  • General Manager, Food 2
  • Operations Manager, Food Service
  • Operations Manager, Building Services
  • Laundry Supervisor


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: