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General Manager/Finance Manager Resume Example

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GENERAL MANAGER/FINANCE MANAGER
Professional Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Orchestrate optimal resource utilization to handle expected operational needs. Leader with sound judgment, good planning abilities and interpersonal communication strengths. Looking for a position in Management.

Skills
  • Conflict Resolution
  • Budget development
  • Team Leadership
  • Deadline-oriented
  • Efficient multi-tasker
  • Coaching and mentoring
  • Relationship building
  • MS Office
  • First Aid/CPR
  • Organization Skills
  • Team management
  • Project Management
  • Development skill
  • Client Account Management
  • Problem resolution
Work History
General Manager/Finance Manager11/2017 to Current
SMCS Inc. – Yuba City, United States
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Designed modern employee recognition program which boosted productivity and improved morale
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets
  • Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance
  • Administered operating budget, approved expenditures and implemented budgetary adjustments
  • Held weekly meetings with CEO to identify techniques to overcome client obstacles
  • Worked directly with management, and Owners of multi million dollar companies to brainstorm, discuss strategy and mitigate issues
Vendor Coordinator01/2017 to 11/2017
Legends – Wheatland, CA
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Arranged corporate and office conferences for company employees and guests.
  • Performed billing, collection and reporting functions for office generating over $2000000 annually.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
CEO02/2009 to 11/2016
Finale Cleaning Service – Yuba City, CA
  • Forecasted and directed effective management and financial control, eliminating any debt
  • Oversaw daily administrative operations
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
  • Interviewed, supervised and motivated staff members to achieve optimal productivity
  • Managed all aspects of business, including production, circulation, marketing, advertising and new product development
  • Met with clients to discuss type of work and efficiency. Presented illustrative reports
  • Used time management and efficient cleaning methods to meet deadlines
  • Operated and maintained large cleaning equipment
  • Delivered quality customer service to address urgent needs and cleaning requests
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by
  • Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations
  • Developed budgets and strategic plans for day-to-day operations
  • Performed spending analysis and partnerships to refine policies and develop recommendations for improvement
  • Supported and supervised team of 25 professionals
Education
Associate of Arts: Social & Behavioral05/2020Yuba College- Marysville, CA
Associate of Science: Psychology05/2020Yuba College- Marysville, CA
No Degree: OSHA 30 Certified2020Click Safety- Sacramento
Certificate: Business Administration01/2006Cambridge Career College- Yuba City, CA
Accomplishments
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets. Used Microsoft Office to develop multiple spread sheets for businesses.
Certifications
  • Microsoft Certified
  • First Aid/CPR Certified
  • OSHA 30
  • QuickBooks
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Resume Overview

Companies Worked For:

  • SMCS Inc.
  • Legends
  • Finale Cleaning Service

School Attended

  • Yuba College
  • Click Safety
  • Cambridge Career College

Job Titles Held:

  • General Manager/Finance Manager
  • Vendor Coordinator
  • CEO

Degrees

  • Associate of Arts : Social & Behavioral 05/2020
    Associate of Science : Psychology 05/2020
    No Degree : OSHA 30 Certified 2020
    Certificate : Business Administration 01/2006

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