LiveCareer-Resume

general manager resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Accomplished and ambitious employee with 10 years in the adult nightclub industry. I am seeking employment in Las Vegas in order to be geographically close to my family while also expanding my opportunities in an industry i take great pride in being a part of. I know that my potential with the right company is limitless and I look forward to demonstrating that. I can assure you that the effort and pride I put forth will show you that you want me on your team. I have worked under 3 owners in 10 years in this industry. At 29 years old I have a long term future in this industry. I have a wife and child to support and I am highly motivated and a self starter. I look forward to showing you this.
Skills

Aloha and Restaurant Manager - POS trained - proficient at all back of house procedures

Proficient with BPM studio, Virtual DJ, and have dabbled with other systems

Team player, Strong leadership skills, attentive to superiors demands and requests

 

Learn2Serve certified Alcohol server

Customer and entertainer relations are my strongest attributes

General and overall understanding of club flow, guest experience and sales

Efficiency and time management

 

Work History
General Manager, 03/2017 to Current
ExosPlano, TX,

Responsible for all day to day operations - Work directly under President of Operations

General Manager, 06/2015 to 02/2017
ExosAustin, TX,

This club is a great source of pride for me personally to be able to look back and see what we did as a team for this location

Assessed the overall situation of club upon arrival

Made staff changes in key ares to ensure proper service of all customers

Started promo teams to get our name on the town

Familiarized myself with local nightlife to network the club

Responsible for entirety of operations daily and longterm

Responsible for all beer and liquor ordering

Responsible for all entertainer contracting and contract termination

During my time in Boise we had 5 weeks in 2016 that grossed 100% more sales than the previous year (Comparing week to week)

Averaged 35% better sales than 2015 and 50% better sales than 2014 during the entire calendar year of 2016

Always came in off duty for physical projects that "Had to get done"

Conducted market research and analyzed industry trends so as to compete and stay relevant on social media

See Attached* Employee review

 

 

Manager, 2014 to 06/2015
Howley Bread GroupNewington, CT,

Brought in after slump to increase sales

Utilized my customer service and employee interaction to increase customer count and entertainer count

Responsible for all Billboard notes and signage

Social Media manager for location

Came up with multiple theme parties and events

Was on team of managers throughout company to Beta test new 2509 Epos systems

Received "Most improved club" during my time at location

Manager, 03/2011 to 2014
Hyatt Hotels Corp.Honolulu, HI,

 Originally hired on with Owner Glenn smith Consulting - Stayed when location was bought out by Rhino

Social Media manager for location

Was integral in revamping our $2 Wednesdays which are still the hottest night to this day at that location

Took on role of Security manager as well as Shift manager - was responsible for all hiring and firing of security staff

Came up with new uniforms for staff to wear with owner - Out of polo's and into Ties

Worked with Alcohol reps to get staff incentives

Manager - DJ - Head of Security, 05/2007 to 01/2011
Vicary EnterprisesCity, ,

Started in this industry at 20 years old

Within first 6 months became DJ on prime nights

After 1 year was promoted to Shift manager at Orange County and Riverside locations

Dealt with roughest of all crowds, learned conflict resolution amongst varying demographics

Learned alot of very valuable do's and dont's early

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Resume Overview

School Attended

    Job Titles Held:

    • General Manager
    • General Manager
    • Manager
    • Manager
    • Manager - DJ - Head of Security

    Degrees

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