Aloha and Restaurant Manager - POS trained - proficient at all back of house procedures Proficient with BPM studio, Virtual DJ, and have dabbled with other systems Team player, Strong leadership skills, attentive to superiors demands and requests | Learn2Serve certified Alcohol server Customer and entertainer relations are my strongest attributes General and overall understanding of club flow, guest experience and sales Efficiency and time management |
Responsible for all day to day operations - Work directly under President of Operations
This club is a great source of pride for me personally to be able to look back and see what we did as a team for this location
Assessed the overall situation of club upon arrival
Made staff changes in key ares to ensure proper service of all customers
Started promo teams to get our name on the town
Familiarized myself with local nightlife to network the club
Responsible for entirety of operations daily and longterm
Responsible for all beer and liquor ordering
Responsible for all entertainer contracting and contract termination
During my time in Boise we had 5 weeks in 2016 that grossed 100% more sales than the previous year (Comparing week to week)
Averaged 35% better sales than 2015 and 50% better sales than 2014 during the entire calendar year of 2016
Always came in off duty for physical projects that "Had to get done"
Conducted market research and analyzed industry trends so as to compete and stay relevant on social media
See Attached* Employee review
Brought in after slump to increase sales
Utilized my customer service and employee interaction to increase customer count and entertainer count
Responsible for all Billboard notes and signage
Social Media manager for location
Came up with multiple theme parties and events
Was on team of managers throughout company to Beta test new 2509 Epos systems
Received "Most improved club" during my time at location
Originally hired on with Owner Glenn smith Consulting - Stayed when location was bought out by Rhino
Social Media manager for location
Was integral in revamping our $2 Wednesdays which are still the hottest night to this day at that location
Took on role of Security manager as well as Shift manager - was responsible for all hiring and firing of security staff
Came up with new uniforms for staff to wear with owner - Out of polo's and into Ties
Worked with Alcohol reps to get staff incentives
Started in this industry at 20 years old
Within first 6 months became DJ on prime nights
After 1 year was promoted to Shift manager at Orange County and Riverside locations
Dealt with roughest of all crowds, learned conflict resolution amongst varying demographics
Learned alot of very valuable do's and dont's early
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