general manager resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Team Player
Team Oversight
Leadership and Team Building
Leadership
Staff Motivation
Staff Training and Development
Problem Resolution
Communication Skills
Purchasing
Recruiting and Hiring
Customer Relationship Management
Budget Analysis
Cost Analysis and Savings
Staffing
Customer Experiences
Verbal and Written Communication
Labor Cost Controls
Experience
12/2021 to CurrentGeneral ManagerOlive U Grill | Delray Beach, FL,
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Tracked monthly sales to generate reports for business development planning.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Built and maintained loyal, long-term customer relationships through effective account management.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Oversaw meal preparation and monitored food handling to encourage safety.
Maximized team performance by training new employees on proper food handling and restaurant protocols.
Maintained budgeted food costs using tools within inventory management system.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Received, organized and rotated paper goods and food ingredients.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Oversaw food preparation, production and presentation according to quality standards.
Trained new employees to perform duties.
Resolved problems or concerns to satisfaction of involved parties.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
03/2020 to 12/2021Sales AssociateNorthern Tool + Equipment | Burnsville, MN,
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Answered product questions with up-to-date knowledge of sales and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Loaded and unloaded packages from loading dock to trucks.
Unloaded parcels from truck with care to avoid damage.
Operated pallet jacks with focus on safety and efficiency.
Assisted in navigating large loads to assigned areas.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Lifted materials of varied weights on regular basis.
Faced products on shelves and displays to meet company policies.
Replenished items to maintain stock availability.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Assisted customers by locating items and loading heavy purchases in vehicles.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
03/2016 to 03/2020DHWalgreens | City, STATE,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Flagged potential side effects and allergies to prescribed medications for patients.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
Trained and guided employees on how to correctly process payments, print photos and merchandise products.
Was trained in every aspect of the store and training to be in management when I left.
Education and Training
Expected in 06/2017 to to High School Diploma | Case High School, Racine, WIGPA:
Expected in to to | General StudiesGateway Technical College, Racine, WI, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.