General Manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced and skilled at minimizing hassles and alleviating client concerns through proactive schedule coordination. Very organized and proficient in event planning and household administration. Great communicator and excellent computer and email etiquette.
Skills
Transportation and Errands
Excellent Communication
Sales Team Development
Cross-Functional Team Management
Flexible Schedule
Telephone and Email Etiquette
Self-Directed
Computer Skills
Organized and Efficient
Shipping and Receiving Packages
Problem-Solving
Attention to Detail
Experience
06/2019 to CurrentGeneral ManagerBell Partners, Inc. | Fort Lauderdale, FL,
Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
Analyzed financial transactions, assigning to specific accounts.
Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Defined bookkeeping policies and procedures by developing system to account for financial transactions.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Reduced financial discrepancies by accurately managing accounting documentation.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
06/2019 to 06/2013RealtorWindermere Real Estate | Newberg, OR,
Coordinated appointments with prospective buyers to showcase houses and plots.
Developed relationships with asset management companies and local builders to link affordable units and buyers.
Networked with industry contacts to expand knowledge of real estate markets and best practices.
Generated lists of properties compatible with buyers' needs and financial resources.
Verified accuracy of documentation and fund disbursements for sales.
Facilitated new property listing to increase inventory.
Called or emailed lapsed clients to inquire about continuing needs.
Generated list of properties to meet specific client needs.
Promoted properties via advertisements, open houses and multiple listing services.
Liaised with real estate attorneys to assist with deal-related questions.
Accompanied buyers during property inspections.
Planned and coordinated open house events to move properties.
Scheduled home viewings with potential buyers.
Researched and determined competitive market price.
Served as local real estate expert, advising customers on market dynamics and home prices.
06/2013 to 06/2010General ManagerBell Partners, Inc. | Greenville, SC,
Optimized profits by controlling food, beverage and labor costs.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Created detailed reports on weekly and monthly revenues and expenses.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to maximize productivity.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
06/1999 to 06/2011General ManagerBell Partners, Inc. | Irving, TX,
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Administered employee discipline through verbal and written warnings.
Mitigated business risks by working closely with staff members and assessing performance.
Guided management and supervisory staff to promote smooth operations.
Prepared staff work schedules and assigned team members to specific duties.
Tracked monthly sales to generate reports for business development planning.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Recruited, interviewed and hired qualified staff for open positions.
Trained employees on duties, policies and procedures.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Forecasted customer demand to set prices or credit terms for goods or services.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Education and Training
Expected in 06/2005Bachelor of Arts | Computer Arts AnimationFlorida Atlantic University, Boca Raton, FLGPA:
Expected in 06/2005Bachelor of Arts | Associate of ArtMiami Dade College, Miami, FLGPA:
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