Multitasking General Managers job with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.
Seasoned Manager with 16+ years of professional experience. Poised in working effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented in meticulously maintaining records.
Dedicated leader with years of track record of managing company administrative and operational needs. Proactive and organized professional well-versed in documentation, compliance and cost control. Results-focused General Manager offering 10+ years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success. Energetic Manager with 10+ years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.
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General Manager position, in a weekly basis I estimated food and supply needs, I oversee the placement of orders. Managed, control the budget, I administrated the payroll, control expenses, always making sure that operations remain within budget. I enforced standards and company regulations for personnel, administration, entertainment and food operations.
I am fully responsible for the units P&L in a weekly basis, responsible for weekly inventory. I control the labor food and liquor cost with a weekly plan of administration for all managers and team. I am responsible for a weekly control of hours, overtime and break violation rules.
I conduct weekly inventory and created action plans if need it based on a weekly or monthly budget needs.
Assistant of the General Manager, I oversees the unit in the general manager's absence. I was responsible for hiring, training and operations of all departments. Assisted with the units payroll and daily business. I was responsible for all department schedules, I9, food handlers, PA, serve safe audits. Responsible for the units repair, supplies and maintenance budget. Conducted inventories in a monthly basis. Maintained operating supplies budget and order equipment as necessary. Establish and maintained pars for small wares, paper goods, office supplies, food, beer and liquor in a weekly/monthly basis.
Assisted staff with guest customer service and general complaints. I conducted safety meetings in a monthly and quarterly basis.
Responsible for the office administration, created excel reports from time keeping system, delegated daily assignments for all staff and departments. Responsible for weekly payroll for over 1500 employees, meet deadlines in a timely manner, keeping a good customer service with all clients and staff. Responsible to created reports for corporate including extended background checks, drug test for pre-applicants and staff. Adept in human resources functions including hiring, training schedules and termination process. Conducted Osha and safety meetings. Responsible for weekly walk-thru and check delivery in a weekly basis. Control of office supplies and bank statement balance for finance department.
Osha training.
Proficient knowledge of Aloha manager, Aloha bh-fh, Micros, Rosnet, Stromberg-Enterprise software, MAS payroll, Coats, Crunch time, Net facilities, UltiPro, Service channel, Hotschedules, Talent reef, Quest, graphic design, office software, Microsoft Excel, Word and Outlook as well Windows and Quickbooks.
Team building and interpersonal skills, negotiation and conflict management skills, strategic thinking skills, extended visionary leadership, positive and open to changes.
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