*Recognized as one of the Top 5 restaurants for Positive comparison sales within the company stores (2009)
*Recognized as a Top 25 Fundraiser for the Public Safety Foundation as a percent of Sales (2011)
*Recognized as a Top 10 Fundraiser for the Public Safety Foundation as a percent of sales (2012)
*Proven track record for sales growth (over 25% at the Ponte Vedra location)
*Developed multiple staff members into Shift managers, Assistant Managers, and General Managers
*Trained several General Managers and Corporate employees over a period of 5 years
*Extensive knowledge of the Operations and Specifications of Firehouse subs
*7 year work history with Firehouse Subs
*Consistently given successful performance reviews with highlights on Firehouse culture, spec knowledge, training, setting high standards, and staff development
*Scheduled and directed staff in daily work assignments to maximize productivity.
*Efficiently resolved problems or concerns to the satisfaction of all involved parties.
*Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
*Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
*Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
*Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
*Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
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