Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Profile
Ambitious Operations Manager with years of management experience in the Retail industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
Summary of Skills
  • Leadership/communication skills
  • Complex problem solving
  • Results focused
  • Strategic planning
  • Operations management
  • Talent development
Education
Pacific University Forest Grove, OR. Expected in Bachelor of Arts : Business - GPA :
Marketing Major
Japanese Minor
Kansai Gaidai University Osaka, Expected in : - GPA :
Professional Experience
Grimaldi's - General Manager
Meridian, ID, 06/1997 - 07/2016
  • Managed and led a team of 3 supervisors, 5 Department Heads and up to 40 sales and stock associates dependent on time of year.
  • Achieved store goals and metrics, store experience, HR management, LP/Safety, company policy and procedures resulting in being one of the top volume stores in the company.
  • Led team to accomplish store's business objectives through coaching, motivation and retention which resulted in yearly sales increase of 4% or better. 
  • Company merchandizing and visual intent were achieved and timely executed due to effective planning, delegation, and execution. 
  • Promoted to district trainer which led to mentor, coach, and train many of the General managers in the Portland Metro area.
  • Built strong business relationships with Home Office which resulted in  piloting new corporate projects to be tested and streamlined before rolling out to company.
  • Maintained a high level of visibility within the company by inserting strong interpersonal and communication skills which led to becoming the market trainer along with other task force.  
  • Strengthened the company's business objectives by presenting numerous leadership modules at district and regional meetings. 
  • Identified inefficiencies and made recommendations for process improvements through critical problem solving. Created new forms for district which streamlined store operations and processes.
  • Spearheaded the remodel for the Tigard store in 2015 which resulted in an increase in 5% sales for the year. 
​​
Tractor Supply - Store Manager
Hagerstown, MD, 05/1993 - 05/1997
  • Coordinated all aspects of store opening for two new Hawaii locations from interviewing/hiring /training through inventory/display set up.
  • Successfully promoted from within  numerous management trainees into store manager
  • Built customer relations into avenue for growth through effective merchandizing, marketing, and customer experience which resulted in top district performance and manager of the year award.
  • Worked closely with the district manager to formulate and build the store brand in 2 new markets-Hawaii and Maui.
  • Achieved leadership, inventory control and manager of the year award during my career.
  • Assumed responsibilities as regional Market Leader and trainer for both Hawaii and Portland locations.
Lady Foot Locker - Assistant Store Manager Store Manager
City, STATE, 04/1991 - 05/1993
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager.
  • Achieved promotion in a timely manner which resulted in moving out of state to open new market.
  • Trained all new manager trainees on store procedures and policies.
  • 15% store volume increase for 2 consecutive years.

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Resume Overview

School Attended

  • Pacific University
  • Kansai Gaidai University

Job Titles Held:

  • General Manager
  • Store Manager
  • Assistant Store Manager Store Manager

Degrees

  • Bachelor of Arts

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