(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Profile
Ambitious Operations Manager with years of management experience in the Retail industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
Summary of Skills
  • Leadership/communication skills
  • Complex problem solving
  • Results focused
  • Strategic planning
  • Operations management
  • Talent development
Pacific University Forest Grove, OR. Expected in Bachelor of Arts : Business - GPA :
Marketing Major
Japanese Minor
Kansai Gaidai University Osaka, Expected in : - GPA :
Professional Experience
Grimaldi's - General Manager
Meridian, ID, 06/1997 - 07/2016
  • Managed and led a team of 3 supervisors, 5 Department Heads and up to 40 sales and stock associates dependent on time of year.
  • Achieved store goals and metrics, store experience, HR management, LP/Safety, company policy and procedures resulting in being one of the top volume stores in the company.
  • Led team to accomplish store's business objectives through coaching, motivation and retention which resulted in yearly sales increase of 4% or better. 
  • Company merchandizing and visual intent were achieved and timely executed due to effective planning, delegation, and execution. 
  • Promoted to district trainer which led to mentor, coach, and train many of the General managers in the Portland Metro area.
  • Built strong business relationships with Home Office which resulted in  piloting new corporate projects to be tested and streamlined before rolling out to company.
  • Maintained a high level of visibility within the company by inserting strong interpersonal and communication skills which led to becoming the market trainer along with other task force.  
  • Strengthened the company's business objectives by presenting numerous leadership modules at district and regional meetings. 
  • Identified inefficiencies and made recommendations for process improvements through critical problem solving. Created new forms for district which streamlined store operations and processes.
  • Spearheaded the remodel for the Tigard store in 2015 which resulted in an increase in 5% sales for the year. 
Tractor Supply - Store Manager
Hagerstown, MD, 05/1993 - 05/1997
  • Coordinated all aspects of store opening for two new Hawaii locations from interviewing/hiring /training through inventory/display set up.
  • Successfully promoted from within  numerous management trainees into store manager
  • Built customer relations into avenue for growth through effective merchandizing, marketing, and customer experience which resulted in top district performance and manager of the year award.
  • Worked closely with the district manager to formulate and build the store brand in 2 new markets-Hawaii and Maui.
  • Achieved leadership, inventory control and manager of the year award during my career.
  • Assumed responsibilities as regional Market Leader and trainer for both Hawaii and Portland locations.
Lady Foot Locker - Assistant Store Manager Store Manager
City, STATE, 04/1991 - 05/1993
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager.
  • Achieved promotion in a timely manner which resulted in moving out of state to open new market.
  • Trained all new manager trainees on store procedures and policies.
  • 15% store volume increase for 2 consecutive years.

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School Attended

  • Pacific University
  • Kansai Gaidai University

Job Titles Held:

  • General Manager
  • Store Manager
  • Assistant Store Manager Store Manager


  • Bachelor of Arts

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