general manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking General Manager with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge.

I have also accomplished 95.1 assessments  with steritech

I also accomplished a 92.3 on  steritech food audit,

Also ServSafe

Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.
  • Budget administration
  • Staff Development
  • Team leadership
  • customer services
  • Point of Sale (POS) system operation
  • Key relationship management
  • Vendor coordination
  • Inventory and supply
  • Cost control
  • Publicity
Work History
05/2014 to 03/2016
General Manager Related Companies Altamonte Springs, FL,
  • Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates
  • Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons


  • Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements
  • Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
04/2009 to 04/2014
General Manager In Training Cke Restaurants Blythewood, SC,
  • Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives

Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities

Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.

Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections

07/2011 to 03/2012
Assistant Manager Securitas Security Services Usa, Inc. Cloquet, MN,

Completes store operational requirements by scheduling and assigning employees; following up on work results.

Maintains store staff by recruiting, selecting, orienting, and training employees.

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

03/2002 to 10/2009
General Manager Related Companies Far Rockaway, ,

prepare reports at the end of the shift/week, including staff control, food control and sales

create and execute plans for department sales, profit and staff development

coordinate the operation of the restaurant during scheduled shifts

take responsibility for the business performance of the restaurant

recruit, train, manage and motivate staff

maintain high standards of quality control, hygiene, and health and safety

check stock levels, order supplies and prepare cash drawers and petty cash

Expected in 1998
Warren Centeral High School - 16 th Post Rd. Indianapolis, Indiana 46218

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Resume Overview

School Attended

  • Warren Centeral High School

Job Titles Held:

  • General Manager
  • General Manager In Training
  • Assistant Manager
  • General Manager


  • GED

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