General Manager resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

  • Recruitment and Hiring
  • Staff Scheduling
  • Financial Statement Review
  • Records Organization and Management
  • Problem Anticipation and Resolution
  • Employee Motivation
  • Team Leadership
  • Customer Service Management
  • Budget Control
  • Check Inspection and Validation
  • Categorizing and Classification
  • Purchase Orders
Ashworth College Norcross, GA Expected in Diploma : Medical Billing & Coding - GPA :
Colorado Technical University Colorado Springs, CO Expected in 11/2019 Bachelor of Science : Human Resource Management - GPA :
Colorado Technical University Colorado Springs, CO Expected in 12/2018 Associate of Science : Business Management - GPA :
Work History
Mclane - Account Representative
Cudahy, WI, 05/2018 - 01/2020
  • Review and analyze aged activity to establish priority collection accounts.
  • Initiate customer contact daily for the purpose of collecting outstanding debts as part of the collections process.
  • Facilitate and negotiate optimal resolution with customer accounts.
  • Maintain customer credit status based on customer payment performance.
  • File maintenance (i.e.
  • Hierarchy, store #, vendor #, statement, etc).
  • Manage customer accounts activity through client tracking system.
  • Initiate communication with internal teams to facilitate issue resolution.
  • Provide account projections and analysis of accounts.
  • Research and respond to billing claims to meet customer expectations and internal standards.
  • Maintain attentive and prompt customer service relations with client and client customer’s.
  • Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.
  • Adhere to Company attendance, punctuality, and meal and rest break requirements.
  • Maintain concentration and focus in order to meet performance goals.
  • React positively to an ongoing, changing environment.
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals.
  • Maintain good working relationship with assigned supervisors and coworkers.
  • Work safely without presenting a threat to self or others.
City Of Odessa - Recruiting Assistant
Odessa, TX, 03/2019 - 07/2019
  • Presented excellent first impression of company at interview and recruiting events.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Routed applicants to company website to apply for vacant positions.
Rr Donnelley & Sons - General Manager
Laurel, MD, 10/2014 - 03/2018
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.

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Resume Overview

School Attended

  • Ashworth College
  • Colorado Technical University
  • Colorado Technical University

Job Titles Held:

  • Account Representative
  • Recruiting Assistant
  • General Manager


  • Diploma
  • Bachelor of Science
  • Associate of Science

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