General Manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Results-driven with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in products and services to effectively address and respond to public and personnel inquiries.
Skills
Great people Skills
Effective listening
Lead by example
Calm and patient
Effectively work with parents
Setting schedules
Managing activities
Restocking supplies
Individualized support
Behavioral modeling
Financial document control
Register operations
Cash register
Register oversight
Open and close Drawers and make deposits for store
Take care of petty cash and change for store
Experience
08/2013 to 07/2020
General ManagerRestaurant Technologies, Inc – Mobile, AL,
We did fun free events every month for our community at the store. Myself and the owner planned, prepared, and ran every event we had.
I was in charge of staff schedules, training, and motivation.
Set personal goals as well as team goals with staff
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Designed sales and service strategies to improve revenue and retention.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Encouraged, trained and disciplined employees to maximize performance.
Became the face is store by hosting all events and doing social media events and posts to reach our customer base.
08/2011 to 07/2013
Assistant ManagerSmart & Final Inc. – Panorama City, CA,
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Cultivated customer loyalty by training team members in industry-leading service standards.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Organized schedules, workflows and shift coverage to meet expected business demands.
Evaluated employee performance and developed improvement plans.
08/2007 to 08/2011
Private NannyBright Horizons Family Solutons – Lawrenceville, NJ,
Regulated children's schedules to balance rest, learning and play.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Coordinated after-school activities and transportation for 2 children for practices and events.
Helped children complete homework and special assignments daily to support academic performance.
Accompanied families on vacations to Florida to provide full-time care to children.
Sparked creativity and imagination by teaching children new ideas each day.
Coordinated drop-off and pick-up times for 2 children according to school schedules and drove to multiple extracurricular commitments.
Documented and communicated daily reports outlining each child's daily activities.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Transported children to and from school, extra-curricular activities and play-dates.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
08/2004 to 08/2007
Lead TeacherThe Elegant Child Early Learning Center – City, STATE,
Selected optimal curricula and planned daily lessons to cover required topics and meet needs of children with varying developmental levels.
Built and strengthened positive relationships with students, parents and teaching staff.
Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
Involved parents in student learning to increase family interaction and student support.
Arranged rooms to facilitate optimal education for student groups.
Taught students fundamental building blocks and advanced concepts.
Created and maintained rich learning environment with diverse strategies to engage students and deliver enriching educational opportunities.
Stayed calm and patient in all student interactions to support individual growth and development.
Organized diverse activities to promote physical, mental and social growth of each child.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Set guidelines for teacher performance, lesson planning and compliance with established procedures.
Updated files for individual children and teachers for recordkeeping.
Evaluated facility environment, removed concerns and optimized for children's safety.
Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
Encouraged teaching staff to continually improve strategies and maximize student learning.
Followed district protocols in handling and resolving disciplinary issues.
Clearly communicated objectives for all lessons, units and projects to students and parents.
Education and Training
Expected in
: Veterinary Medicine (Pre-Veterinarian) East Central College - Union, MO GPA:
Expected in
: Early Childhood Education Meramec Community College - Kirkwood, Mo, GPA:
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