Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Ambitious and results-oriented General Manager with over [ 7 ] years of experience creating strategic alliances with [ internal staff and customer]s to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives. Results-focused General Manager offering 7 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success.

  • Supervision and training
  • Cross-functional team management
  • Policy/program development
  • Sales team development
  • Sales planning and implementation
  • Performance improvements
  • Cost analysis and savings
  • Employee scheduling
  • Customer experiences
  • Calm under pressure
  • Purchasing and planning
  • Project management
  • Sales expertise
  • Team building and motivation
  • Recruiting and hiring
  • Networking abilities
  • Vendor relationships
  • Customer relationship management
  • Salary structure/compensation analysis
  • Team oversight
  • Staff training
  • Budgeting and cost control strategies
  • Staff supervision
03/2014 to 09/2020
General Manager Rr Donnelley & Sons Plainfield, IN,
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Coached and developed 30+ internal candidates for promotion to general management.
  • Tracked weekly sales to generate reports for business development planning.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained over 200+ employees on business principles, best practices, protocol and system usage.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
02/2007 to 11/2013
Marketing Executive Streetbees New York, NY,
  • Analyzed existing marketing campaigns and optimized strategies to better achieve target objectives.
  • Trained with successful business development personnel to optimize marketing performance and learn industry.
  • Collaborated with Research & Development to forecast optimal strategy based on sales and product profitability.
  • Evaluated return-on-investment and profit-loss projections.
  • Boosted sales by developing new product marketing strategies.
  • Coordinated production of advertising materials by communicating with various vendors.
  • Worked effectively in cross-functional, fast-paced environment to complete reqeired tasks.
  • Optimized profitability to meet marketing objectives and drive product line growth from concept through product life cycles.
  • Calculated impressions to report results of marketing campaigns.
  • Designed new branding and marketing materials for International clients to capture new business and attain revenue goals.
02/2003 to 01/2007
Ware House Assistant DHL City, STATE,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
  • Coordinated materials management throughout all stages, including rotating stock, placing new orders and inspecting shipments.
  • Protected team members from injury by properly maintaining and storing equipment, tools and supplies.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
  • Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
Education and Training
Expected in 11/2001
High School Diploma:
Merigold Model School - Karachi Pakistan,
Expected in 03/2005
Associate of Arts: Civics And History
Intermediate Board Of Karachi,Sindh. - Sindh Krachi Pakistan,
Expected in 03/2016
Corporate Training As A General Manager.: Food And Health
Wing Stop Corporate Training Dallas Tx - Dallas Texas,
Expected in 07/2018
ServSafe Certification: Health And Safety
State Of Georgia - Online,

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Resume Overview

School Attended

  • Merigold Model School
  • Intermediate Board Of Karachi,Sindh.
  • Wing Stop Corporate Training Dallas Tx
  • State Of Georgia

Job Titles Held:

  • General Manager
  • Marketing Executive
  • Ware House Assistant


  • High School Diploma
  • Associate of Arts
  • Corporate Training As A General Manager.
  • ServSafe Certification

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