Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Ambitious and results-oriented General Manager with over 15 years of experience creating strategic alliances with Operationss to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives. Business-conscious General Manager bringing over 15 years of experience in Commercial industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery. Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
2011 outstanding Rookie Performance
2012 Customer Service All Star
20013 Customer Service All Star
2014 Supervisor Of The Year
2015 Customer Service Diamond Award
2016 Customer Service All Star
2018 Supervisor Of The Year
I bring in over 15 years of experience with vast experience in Commercial and for major airlines, with over 200 people under my command, I have been trained by Tht BWCin areas of Recognising Occupational Health Hazards, Safety, Prevention of Harassment in the work place (in with I developed), Prevention of Slip and Falls, and NonNonviolent Crisis Intervention dealing with persons with addictions and behavioural problems.
Certificatio Inspection Cleaning and Restoration, OIS1 Cleaning, Stone, Masonry & Ceramic Tile Cleaning Floor Care, EEOC Training Institute, Clean Check Training System, GHS HAZCOM Training System.
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