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General Manager Resume Example

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GENERAL MANAGER
Summary
Energetic, focus individual with over a decade of successful career record. In depth knowledge of retail merchandising strategies and market research with a solid background in management activities in a challenge retail sales arena. Known for sustaining revenue and profit gains in highly adverse market situations. Strong negotiation skills coupled with outstanding problem solving capabilities and an aptitude for clients' needs assessments.
Highlights
Experience with Personal Computers and with the following software programs: Office XP, Microsoft Word, Excel, Power Point, Peachtree, QuickBooks and Pro, Retail-Pro.
  • leader
  • Analytical
  • Multi-site operations
  • Process improvement strategies
  • Troubleshooting and problem solving
  • Quantifiable revenue increases
Accomplishments
  • Optimized end to end inventory operations resulting in on-time delivery and cost reduction as well as increasing sales margins through the correct units and merchandise selections.
  • Proven time management and multi task management capabilities.
  • Acquisition and negotiation of successful new products and brands that increased company's profits.
  • Created and develop a successful brand name and image which today is still represented and active locally.
Interests
Travel Abroad-Europe: United Kingdom (London), France (Paris), Germany (Frankfurt), Switzerland (Zurich), Austria (Vienna), Hungary (Budapest), Italy (Venice, Florence and Rome) and Portugal (Lisbon) North America: Canada (Vancouver), Mexico (Cancun), United States (New York, Miami, Boston, Seattle, Los Angeles and Las Vegas) Central America: Nicaragua, Costa Rica and Panama South America: Colombia, Venezuela, Argentina, Brasil, Chile and Peru.
Experience
March 2011
to
January 2015
Refarmil export & ImportPanamaGeneral Manager

Refarmil Export & Import, S.A./Panama, Rep.of Panama

Responsable for the management and distribution of leading market brands for small and large breeds, EUKANUBA, IAMS, VETNIL and PREMIUM PET PRODUCTS.

  • Restructuring, administration and supervision of purchasing, sales, logistics traffic for import and export, warehouse, and accounting departments, as well as for the points of sale for product distribution.
  • Consistently met and exceeded annual sales goals of $2M set by shareholders.
  • Create an operational and personnel management structure that resulted in an increase of the prestige of the corporate image as well as shareholders profit by 15% annually.
  • Develop and efficient inventory system jointly with warehouse and traffic departments resulting that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
  • Acquisition and negotiations for the introduction of brands and new products, by negotiating directly with Chinese manufacturers, in order to incorporate them into the Latin American market.
  • Coordination of monthly purchasing orders at the national and international level, to supply the products represented and of those destined for exclusive distribution.
August 2010
to
January 2011
Carter & Denim DeluxPanamaDistrict Manager
  • Accountable for all phases of district operations for the Diesel and Anthony Morato Brands localy.
  • Manage and control operations of an assign group of stores to ensure consistency with company standards and expectations.
  • Supervision, along with store managers, of daily deposits, credit card points of sale, Weekly inventory reports and monthly profit versus cost reports.
  • Creation of Forecasts and sales strategies for each store, in order to increase business profitability.
  • Provide sales team with advice, training and supervision in matters pertaining to the brand guidelines, merchandise display in windows and stores, sales growth techniques, as well as offering excellent customer service.
  • Participated in strategic meetings with top management level, to discuss and implement operational mechanisms to attain projected sales goals.
  • Work closely with the Purchasing Manager in the selection of wholesale merchandise to supply stores, based on customers, seasons, and number of items required to achieve sales goals.
  • Identify slow and fast-moving merchandise, in order to achieve efficient inventories through purchasing.
  • Vast experience in opening new stores as well as managing Outlet stores Operations.
December 2006
to
November 2010
Fashion ProducersPanamaOwner/ General Manager
  • Responsible of the administration and ownership of the CHIKAS COLLECTION store chain locally.
  • Create and develop the boutique image and name by actively participating and developing several marketing plans with magazine and television shows focusing on fashion trends, in order to provide maximum exposure for the store.
  • Conduct Market Surveys to purchase merchandise according to the taste of our established clientele, combining new fashion trends and seasons Develop Logistics associated with various Fashion/Runway Events in order to increase our clientele's fashion knowledge.
  • Responsible for the selection and purchasing of merchandise in New York, Miami, Los Angeles and at the Las Vegas Magic Fashion Trade Show for stores.
  • Supervise daily deposits, credit card points of sale, weekly inventory reports and Financial Statements.
  • Coordination and general direction of fashion events to launch new season collections.
  • Epic Fashion Show 2009, Physical Models 2007 graduation ceremony, Guru Fashion Show 2007, Physical's Summer Fashion Week, and photo shoots for magazines such as Siete, Selecta Magazine, Mundo Social, Blank and Fashion Magazine.
  • Coordination and general sponsorship direction of television shows such as Selecta Magazine, Mall TV and Panama Fashion Days.
May 2003
to
December 2006
Nextel Comunications/Nextel communications DealershipMiami, FlSaler Representative & Promoted to Store Manager
  • Administration and supervision of the store for the exclusive NEXTEL COMMUNICATIONS brand.
  • Provide sales personnel with advice, training and supervision in matters pertaining to the brand, merchandise display in windows and store, sales growth techniques, as well as on offering excellent customer service.
Education
2003
Endicott CollegeBoston, MassachusettsBachelor: Business Administration, Marketing & International BusinessBusiness Administration, Marketing & International Business
Ganexa University - Fashion Design course 2008-2009 Intensive course on Reading and Analyzing Financial Statements 2010 Seminar on Family Business Management 2011 Seminar on Succession, the Family Unit and Etiquette 2013
Languages
Fluent in Spanish and English
Skills
  • Management
  • Strong Leadership
  • Analytical
  • Strong Negotiation skills
  • Outstanding Problem Solving Capabilities
Additional Information
  • TRAVEL ABROAD: Europe: United Kingdom (London), France (Paris), Germany (Frankfurt), Switzerland (Zurich), Austria (Vienna), Hungary (Budapest), Italy (Venice, Florence and Rome) and Portugal (Lisbon) North America: Canada (Vancouver), Mexico (Cancun), United States (New York, Miami, Boston, Seattle, Los Angeles and Las Vegas) Central America: Nicaragua, Costa Rica and Panama South America: Colombia, Venezuela, Argentina, Brasil, Chile and Peru.
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Resume Overview

Companies Worked For:

  • Refarmil export & Import
  • Carter & Denim Delux
  • Fashion Producers
  • Nextel Comunications/Nextel communications Dealership

School Attended

  • Endicott College

Job Titles Held:

  • General Manager
  • District Manager
  • Owner/ General Manager
  • Saler Representative & Promoted to Store Manager

Degrees

  • Bachelor : Business Administration, Marketing & International Business
    Ganexa University - Fashion Design course 2008-2009 Intensive course on Reading and Analyzing Financial Statements 2010 Seminar on Family Business Management 2011 Seminar on Succession, the Family Unit and Etiquette 2013

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