General Manager Resume Example

Hired and trained all sales staff for new store location.Greet guests.Inspect restrooms, public areas, and grounds for cleanliness and appearance.Train staff members. Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures. Prepare required paperwork pertaining to closing. Assign duties to workers on scheduled shifts. Monitor compliance with health regulations regarding food preparation and serving. Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, or service. Receive truck deliveries, checking delivery contents to verify product quality and quantity.

• Manage labor and shrink by upholding company standards and quality in a high volume store. Keeping my crew motivated in order to deliver exceptional customer service.Count inventory and do inventory corrections, order trucks, check in trucks, and do truck corrections. Follow Human Resource guidelines for hiring and discipline. Ensure that training is provided to follow correct procedures such as rotating product using the FIFO method and checking dates. Oversee and follow up on price changes. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties. Establish standards for personnel performance and customer service. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Greet customers entering establishments. Keep records required by government agencies regarding sanitation, and food subsidies when appropriate. Order and purchase equipment and supplies. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Answer customers' questions, and provide information on procedures or policies. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

• Provide exceptional customer service and customer relations. Increase revenue with the established accounts on the assigned route. Provide leads to create new accounts and grow the route.Utilizing time efficiently on a daily basis to service accounts. Placing product orders and using tight inventory control. Count inventory and keep neat inventory records.Order inventory.Made daily cash deposits.Exceeded monthly sales goals.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise or refunding money.Provide tech support.Maintain the company vehicle.

• Attending Pre-study visits as well as audits to take notes and provide support for the Doctor.
• Maintain current files with updated information and providing corrections in the EDC's.
• Taking vitals, measurements, EKG, blood and other samples as needed.
• Answering the phone, scheduling appointments, sending and receiving emails and faxes, filing and maintain a daily temperature log for the current locked medications.

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Inventory stock and reorder when inventory drops to a specified level.
• Estimate consumer demand and determine the types and amounts of goods to be sold.
• Instruct staff on how to handle difficult and complicated sales.
• Enforce safety, health, and security rules.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and keep records of employees' absences.
• Confer with upper management to develop methods and procedures to increase sales, expand markets, and promote business.

• Provide excellent customer service while maintaining morale in a family friendly environment.
• Interviewed qualified applicants, Hired, Trained, and supervised up to twenty-six crew members during low-volume and high-volume times.
• Opened or closed following procedures, maintaining safety and security.
• Do schedules and orders.
• Count inventory on nightly, weekly and monthly basis.
• Communicate new holding procedures and product formation.
• Count waste.
• Balance drawers and make daily deposits.
• Resolve customer inquires.
• Strong attention to detail and excellent customer service skills.
• Management Experience (Retail and Food Services) knowledge of FIFO procedures.
• Great track record in boosting sales Strives to exceed customers' expectations.