General Manager Resume Example Blu Karma

GENERAL MANAGER

Summary

Ambitious and results-oriented General Manager with over [Number] years of experience creating strategic alliances with [Job Title]s to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.

Business-conscious General Manager bringing over [Number] years of experience in [Type] industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Results-driven [Job Title] bringing demonstrated record of progressive growth and accomplishment in [Type] industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Service-oriented [Job Title] focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Seasoned General Manager with proven business acumen. Offering strengths in [Area of expertise ] with sense of urgency relating to deadlines and fulfillment of customer expectations. Entrepreneurial and quick learner with demonstrated ability to build productive relationships across all levels of organization.

Skills

Performance improvements
Sales team development
Supervision and training
Cross-functional team management
Team training and development
Staff training
Schedule management
Cost analysis and savings
Safety assurance
Calm under pressure
Purchasing and planning
Training and coaching
Leadership and team building
Customer retention

Succession planning
Staff training and development
Employee scheduling
Staff supervision
Client relations
Recruiting and hiring
Data review
Budgeting and cost control strategies
Team oversight
Safety protocol
Customer relationship management
Sales planning and implementation
Profit and loss accountability
Customer experiences

Experience

General Manager
Danvers , MABlu karma /Oct 2018 to Oct 2019

Help with friend opening a restaurant.

General Manager
Saugus, MAIHOP Restaurants LLC/Oct 2012 to Oct 2018

Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
Tracked [Timeframe] sales to generate reports for business development planning.
Directed successful turnaround by eliminating over $[Number] in debt within one quarter.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Coached and developed [Number] internal candidates for promotion to general management.
Facilitated monthly workshops to share best practices to optimize productivity.
Directed [Number] managers and [Number] associates to generate over $[Number] in revenue.
Hired, coached and mentored team of [Number] sales representatives.
Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
Liaised with cross-functional teams to develop product positioning strategies.
Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
Developed and launched business management software system resulting in [Result].
Trained, managed and motivated employees to promote professional skill development.
Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
Trained over [Number] employees on business principles, best practices, protocol and system usage.
Designed sales and service strategies to improve revenue and retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Collaborated with [Number]-person team to effectively manage $[Number] annual budget.
Participated in organizational transformation and implementation activities to monitor corporate restructures.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Implemented effective customer service surveys to encourage feedback.

Data Entry Operator
Harford, CTAnacomp Inc./Oct 2000 to Oct 2011

Compiled, sorted and verified [Type] digital data against source documents.
Transferred completed work to [Job title]s for review and approval.
Resolved garbled or indecipherable messages using [Technique] or [Technique].
Reviewed [Type] and [Type] source documents to locate required data for entry.
Identified and corrected data entry errors to prevent duplication across systems.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Completed over [Number] 10-key actions per hour with [Number]% error rate.
Drafted reports to deliver [Type] information to upper management and stakeholders.
Documented data entry completions in corresponding logbooks.
Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
Prepared reports on individual names or accounts to summarize relationship history, customizing scope of reports depending upon reasons for request.
Monitored updates to company databases and corrected any identified errors.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Executed data verification to ensure expedient error detection.
Compared data logs against written records to verify accuracy of electronic records, alerting management to discrepancies indicating poor data entry execution or possible ethical violations.
Compiled and formatted data requested to generate and present reports on contact details, transaction history and basic data trends over time.
Transcribed data after verifying information to deliver projects with [Number]% accuracy.
Exercised discretion in executing specific protocols based on data type and project scope, applying company policies and industry experience to create complete, useful records.
Identified system and account issues to quickly and accurately resolve.
Processed confidential tax form information with care and precision.
Reviewed incoming forms and records to validate and verify reported data, assisting in quality assurance procedures by calling attention to improper reporting and suggesting improvements.
Used [Software] data input interface to transcribe information from physical source documents into databases.
Completed accurate and efficient data entry and database updates to support [Type] operations.
Compiled and documented statistical information for [Type] reports.
Communicated with coworkers regarding deadlines and project milestones.
Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
Reduced physical document storage [Number]% by scanning and eliminating outdated records.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Identified, corrected and reported data entry errors.
Participated in meetings to compile notes for distribution to all attendees.
Modified and updated data formatting and added new input fields following evolving record formatting requirements in database of over [Number] records.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Adjusted or corrected data entries incorrectly input, identifying causes of data entry errors and contributing to revision of standard protocols to prevent future inaccuracies.
Acquired background clearance to meet government-based position requirements.
Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
Produced new orders in [Software] to manage samples and associated data.
Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
Reported malfunctioning or unusable technologies to request updates or technical support by IT professionals when needed.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Reviewed database entries to verify regulatory compliance.
Sorted source documents and organized to be filed.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Verified and logged deadlines in response to daily inquiries and requests.
Coordinated, scheduled and executed in-depth data entry projects for [Result].
Maintained confidentiality of client and staff personal details by adhering to all company regulations and requirements.
Compiled data from source documents prior to data entry.
Reviewed and updated account information in company computer system.

Cook
Manchester, CTsarku japan/Oct 1998 to Oct 1999

Set up and performed initial prep work for food items such as soups, sauces and salads.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
Garnished and arranged dishes into creative presentations.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Grilled and deep fried various foods, including meats, potatoes and fish.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Developed strategies to enhance food-presentation aspects of catering and retail environments.
Prepared bakery and specialty products such as bagels, breads and pastries.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.

Education and Training

High School DiplomaLincoln High SchoolJun 1997Lincoln, CA

Resume Overview

Companies Worked For:

Blu karma
IHOP Restaurants LLC
Anacomp Inc.
sarku japan

School Attended

Lincoln High School

Job Titles Held:

General Manager
Data Entry Operator
Cook

Degrees

High School Diploma

General Manager Resume Example

Resume Score: 80%

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