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general manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Skills
  • Problem Anticipation and Resolution
  • Originality and Creativity
  • Focus and Follow-Through
  • Training Management
  • Staff Development
  • Team Leadership
Experience
General Manager, 6/1/22 - Current
Ufc Gym North Richland Hills, TX,
  • Coordinated and directed activities of businesses or departments concerning production, and sales.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Guided management and supervisory staff to promote smooth operations.
  • Supervised employees through planning, assignments and direction.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented campaigns and promotions to help with developing goods and services.
Kitchen Manager, 8/23/14 - 05/2022
Joey Restaurant Group Houston, TX,
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Maintained budgeted food costs using tools within inventory management system.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Kitchen Manager, 7/12/09 - 05/2014
Joey Restaurant Group Manhattan Beach, CA,
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Trained employees on cooking techniques, safety standards and performance strategies.
Banquet Chef, 6/20/06 - 03/2008
Hyatt Hotels Corp. Branchburg, NJ,
  • Used such cooking processes as charbroiling, sautéing, braising, roasting and par cooking to create delicious dishes.
  • Coordinated food orders between stations and food servers to reduce wait times.
  • Maintained strict standards for portion sizes and inventory management to consistently meet budget targets.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Education and Training
Bachelor of Science: Criminal Justice, Expected in 05/2007
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Fitchburg State University - Fitchburg, MA,
GPA:
Status -
: Criminal Justice, Expected in 05/2003
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Wachusett Regional High School - Holden, MA
GPA:
Status -
Accomplishments
  • Recognized as Manager of the Month (3/22) for outstanding performance and team contributions.
  • Led team to achieve Record daily sales while completed $4000 catering order during a busy Saturday night, earning recognition from upper management and financial reward.
  • Promoted from the ground up. I started as a dishwasher back in 2002. Throughout the years, I have obtained my college degree, and risen through the ranks, to line cook, Banquette Chef, Kitchen Manager, and now, General Manager.
  • Exceeded sales goals by average of 40% in 2022 so far.
  • Broke weekly sales records, and single day sales record.
Certifications
  • ServeSafe Certified
  • Crowd Management
  • CPR certified
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Resume Overview

School Attended

  • Fitchburg State University
  • Wachusett Regional High School

Job Titles Held:

  • General Manager
  • Kitchen Manager
  • Kitchen Manager
  • Banquet Chef

Degrees

  • Bachelor of Science

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