LiveCareer-Resume

general manager resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Maintaining composure under a significant amount of stress and pressure. Earned 2 raises within my position being held which lead to accelerated performance of training and revenue percentage. Also maintaining customer relationships which draws the customer back to the company because of their experience with the general manager. Lastly, decisive leader highly competent in establishing and achieving ambitious goals and quality standards.

Skills
  • Cross-functional team management
  • Supervision and training
  • Performance improvements
  • Training and coaching
  • Staff training and development
  • Safety assurance
  • Packaging and sanitation
  • Employee scheduling
  • Staff supervision
  • Team oversight
  • Calm under pressure
  • Customer experiences
  • Profit and loss accountability
  • Communication skills
  • Employee development
  • Team building and motivation
  • Budgeting and cost control strategies
  • Recruiting and hiring
  • Safety protocol
Education and Training
South Western Michigan College Dowagiac, MI, Expected in : Criminal Justice - GPA :
  • Held 3.6 GPA
  • Completed coursework in correction, policing and use of force
  • Major in Criminal Justice
  • Applied at Michigan State Police Academy and was accepted
  • Accelerated in all criminal justice classes including my pre-rex courses such as english, mathematics and American history
Experience
Brookfield Properties - Retail - General Manager
Norman, OK, 01/2020 - Current
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Trained over 15 employees on business principles, working to their best ability, and educating system usage.
  • Monitored supplier operations to verify quality, watched pricing increase of produce and delivery scheduled times and dates.
  • Tracked 2020-2021 sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective management and personable strategies.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Coached and developed 1 internal candidates for promotion to general management.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Demonstrated detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Trained, managed and motivated employees to promote professional skill development.
C-A-L Ranch - Personal Assistant to the Owner
American Fork, UT, 07/2020 - 11/2021
  • Assisted the physician in each room with patient
  • Noted current diagnosis
  • Ran personal errands
  • Experience in high-tech X-Rays
  • Notated patients current diagnosis in E-Note for the physician to treat the diagnosis properly
  • Restocked office and break room supplies to maximize team productivity
  • Experience in foot scanning for shoe inserts
  • Assisted patients with low mobility to their room for examination and adjustment
  • Set up Consultation of Care meetings in the room for the patient and physician
The Buckle INC. - Sales Associate
City, STATE, 07/2020 - 11/2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions and explained current discounts to customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations. Also offering online ordering for the product that currently was not available in store.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Used upselling techniques such as asking a customer their shoe size or their favorite color. This way I was able to display merchandise the customer was not introduced to yet.
  • Helped average of 50+ customers per day by responding to inquiries and locating products.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 10% or more.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend optimal clothing selections.
  • Reset store displays for special events and seasonal merchandise changes.

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Resume Overview

School Attended

  • South Western Michigan College

Job Titles Held:

  • General Manager
  • Personal Assistant to the Owner
  • Sales Associate

Degrees

  • Some College (No Degree)

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