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General Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Serviced-focused Job Title dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Driven Job Title with Number-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.

Dependable and driven Job Title with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Customer-oriented General Manager with Number years of experience focused on increasing Area of expertise and Area of expertise. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering Skill and Area of expertise.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Business-driven individual with more than Number years working as General Manager for Type organization. Determined and experienced in developing client rapport, Area of expertise and Area of expertise.

Keep Industry operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Familiar with Type markets and proactive in capturing new customers and business opportunities.

Skills
  • Team Leadership
  • Conflict Resolution
  • Performance improvement
  • Staff training/development
  • Exceptional interpersonal communication
  • Effective leader
  • Training and Development
  • Food Preparation and Safety
  • Efficient multi-tasker
  • Budget development
  • Employee scheduling
  • Budgeting
Work History
02/2012 to Current General Manager Cargill, Inc. | Houston, TX,
  • Received superior customer service satisfaction scores for Number consecutive quarters.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Increased monthly staff retention rate by Number% after implementing new training programs.
  • Maximized efficiency by coaching and mentoring Number personnel on Type principles, industry practices, company procedures and Software system.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of new Type program.
  • Increased sales by $Amount by establishing goals, overseeing performance and Action.
  • Identified and capitalized on community business opportunities with effective networking.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
  • Maintained organized, safe and clean Type facility to keep productivity high and maximize customer satisfaction.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels Number%.
11/2006 to 02/2011 Manager Department Of The Navy | Bremerton, WA,
  • Cross-trained existing employees to maximize team agility and performance.
  • Trained new employees in specific job requirements.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Software.
09/2004 to 10/2010 Server/ Bartender San Marcos Ristorante | City, STATE,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Served needs of more than Number customers in busy Type environment.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Education
Expected in Associate of Applied Business | Business Administration Pan American University of Brownsville , Brownsville TX, GPA:

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85Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Pan American University of Brownsville
Job Titles Held:
  • General Manager
  • Manager
  • Server/ Bartender
Degrees
  • Associate of Applied Business

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