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General Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • First Black General Manager to manage a revenue budget daily in the millions that drive revenue for the entire district and manager of one of the largest, chain operations in the North Carolina and South Carolina Region. I have 23 years of experience as a General Manager and increasing revenue . I am interested in obtaining a position as a General Manager and exploring career opportunities that will highlight my leadership, managerial skills and educational background.
Skills
  • Policy/program development
  • Performance improvements
  • Sales team development
  • Supervision and training
  • Cross-functional team management
  • Calm under pressure
  • Cost analysis and savings
  • Staff training
  • Leadership and team building
  • Process automation
  • Top talent recruiting, hiring and retention
  • Safety assurance
  • Employee scheduling
  • MRP and ERP systems
  • Staff training and development
  • Economic analysis
  • Sales expertise
  • Sound judgment
  • Profit and loss accountability
  • Staff development
  • Budgeting and cost control strategies
  • Communication skills
  • Recruiting and hiring
  • Salary structure/compensation analysis
  • Purchasing and planning
  • Employee development
  • Customer relationship management
  • Financial document control
  • Project management
  • Variance and risk analysis
  • Skilled negotiator
  • Staff supervision
  • Dealership management
  • Sales planning and implementation
  • Team building and motivation
  • Team training and development
  • Training and coaching
Experience
08/2007 to Current
General Manager Cargill, Inc. Abilene, TX,
  • Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments.
  • Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Tracked monthly sales to generate reports for business development planning.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
07/2001 to 06/2001
Backroom Team Lead Target City, STATE,
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained orderly stockroom for ease of retrieval.
  • Offering expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
06/1998 to 12/2000
Hardlines Assistant Manager Wiley Trimm City, STATE,
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Implemented daily operating procedures to keep the store clean, adequately stocked and well-organized.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Recruited, managed and motivated seven -member retail team to give every guest positive and memorable experiences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smooth Page 2 Jessica Claire.
Education and Training
Expected in 05/1998
Bachelor of Arts: Business Management, Business Administration
Chicago State University - Chicago, IL
GPA:
Expected in 05/1995
High School Diploma:
- Chicago, IL
GPA:
Accomplishments
  • Recognized as Employee of the Territory District for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve earning recognition from upper management and the district.

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Resume Strength

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Resume Overview

School Attended
  • Chicago State University
Job Titles Held:
  • General Manager
  • Backroom Team Lead
  • Hardlines Assistant Manager
Degrees
  • Bachelor of Arts
  • High School Diploma