Dedicated and highly personable sales professional with demonstrated success in retail management, restaurant management, product presentation, and customer service, with over 11 years of experience in account management, sales, processing, and call-center operations within the home improvement, fundraising, customer service/support, and entertainment industries. Proven ability to assess client needs, establish rapport, build trust, and close deals. Meet and exceed sales objectives and challenging goals Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Track record of assisting in the design implications of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. Secured numerous company achievement awards for delivery of exceptional customer service.
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