General Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced and self-motivated manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of working collaboratively with team member to achieve goals. Experienced in both retail and warehouse setting and adept at effectively managing all operations. Worked to reduce business expenses and develop logical and advantageous operating plan budgets. Experienced creating quarterly accruals based on trends and forecasted expenses, specializing in administrative work, problem solving, planning and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with and ability to quickly learn and navigate any computer software program or office filling system.

  • Expenses reduction, P&L analysis and Optimizing financial performance/ROI
  • Strategic planning, and Customers relation
  • Very proficient in Microsoft Word, Excel, PowerPoint, Essbase/ Hyperion, workforce management and Oracle applications.
  • Accounting, Strategy
  • Acquisitions, Strategic
  • Agile, Strategic planning
  • Budgeting, Valuation
  • Budgets, Vision
  • Budget
  • Coaching
  • Corporate finance
  • Data collection
  • Delivery
  • Direction
  • Essbase
  • Senior management
  • Finance
  • Financial
  • Fluent in French
  • Hyperion
  • Layout
  • Team development
  • Leadership
  • Mentoring
  • Excel
  • PowerPoint
  • Microsoft Word
  • Oracle applications
  • Organizational
  • Payroll
  • Policies
  • Processes
  • Profit
  • Progress
  • Quality
  • Receiving
  • Recruitment
  • Reporting
  • Safety
  • Sales
09/2020 to Current General Manager Catalent Pharma Solutions, Inc. | Gaithersburg, MD,
  • Oversee day-to-day operations including all the projects.
  • Design strategy and set goals for growth.
  • Maintain budgets and optimize expenses.
  • Set policies and processes.
  • Ensure employees work productively and develop professionally.
  • Oversee recruitment and training of new employees.
  • Evaluate and improve operations and financial performance.
  • Direct the employee assessment process.
  • Prepare regular report for upper management.
  • Ensure staff follows health and safety regulations.
  • Provide solutions to issues such as profit decline, employees conflicts or loss of business to competitors.
  • Ensure compliance with the applicable Federal Safety Regulations.
05/2015 to 08/2020 Reclamation process and Swell Manager Tailored Brands | Columbus, GA,
  • Strategically manage warehouse in compliance with company’s policies and vision.
  • Manage short- and long-term projects through different aspects of scope, schedule, finance, risk, quality and resources.
  • Oversee receiving, warehouse, distribution and maintenance operations.
  • Setup layout and ensure efficient space utilization.
  • Initiate, coordinate and enforce optimal operational policies and procedures.
  • Work with internal data to validate swell paid and determine the accuracy of these payment for both current cycle as well as forensically to determine accuracy of prior payment.
  • Oversight, direction and management of existing staff in areas of reclaim reporting and audit to insure reclaim reporting, policies and best practices are adhered to.
  • Work on different projects with different departments, different facilities, meet the deadline and report to the senior management.
  • Set the schedule for all the new acquisitions to operationally confirm to the core business and provide a guideline to help reaching these goals with constant communication.
12/2012 to 05/2015 Operation Manager Techtronic Industries | San Bernardino, CA,
  • Performed weekly/ period projection and reduce payroll cost by using the workforce management applications.
  • Cut month-end processing more than 50% through implementation of automated system and set up data collection process that also improves reporting accuracy.
  • Developed and executed strategic plan that improved the operations performance, resulting in sales growth of 4.5% increase in profit over years.
  • Recaptured over $ 1 million in annual profit through stringent shrink control and reducing shrink by 5%.
12/2008 to 11/2012 Finance Manager AHOLD USA | City, STATE,
  • Managed and assessed the risk to ensure proper controls and prevent material reporting errors.
  • Implemented and maintained accounting and operation manuals to track progress on day to day activities.
  • Achieved 90%+ performance, meeting key delivery deadlines while improving internal/external communication by implementing team training program and settling clear objectives.
  • Seek and implemented ways to improve operation efficiency and effectiveness.
  • Worked closely with the Vice President of finance to ensure proper regulatory reports.
  • Performed P&L analysis and attribution for effective valuation.
  • Assisted departments with analytical for outstanding performance.
  • Provided the senior management with weekly reports.
  • Built the budget, projection and forecast based on new assumptions.
  • Tracked new investment and acquisition and recorded the costs involved.
  • Tracked the loss-making investment and identified the opportunities, threats, and ways to improve based on P&L.
Education and Training
Expected in 2005 Master | Business Administration – International Business University of Bridgeport, Bridgeport, CT GPA:
Expected in 2005 Masters of Science | Global Financial analysis & Investment University of Bridgeport, Bridgeport, CT GPA:
Expected in 2002 Bachelor of Science | Finance , , GPA:
Fluent in French

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Resume Strength

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Resume Overview

School Attended
  • University of Bridgeport
  • University of Bridgeport
Job Titles Held:
  • General Manager
  • Reclamation process and Swell Manager
  • Operation Manager
  • Finance Manager
  • Master
  • Masters of Science
  • Bachelor of Science

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