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General Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Ambitious Events Director offering six years' experience in planning high visibility events to drive organizational growth. Accomplished in building relationships with vendors, clients, and community members. Strong prioritization abilities with success in managing conflicting event needs. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and exceed revenue goals. Excited to bring talent and expertise to a company offering opportunities for advancement.

Skills
  • Excellent communication and interpersonal skills
  • Self-motivated and team-oriented
  • Extreme attention to detail
  • Reliable, trustworthy, and flexible
  • Working collaboratively
  • Friendly, positive attitude
  • Team training and development
  • Leadership and team building
  • Sales expertise
  • Catering coordination
  • Business growth
  • Guest relations
  • Schedule management
  • Contract negotiation skills
  • Sales and marketing strategy
Experience
06/2020 to Current General Manager Ce Power | Raleigh, NC,
  • Directed safety operations and maintained clean work environment to adhere to FDA, OSHA, and CDC requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained, managed and motivated employees to promote professional skill development.
  • Implemented effective customer service surveys to encourage feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Delivered exceptional client experiences through hands-on leadership of associates and supervisors.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
04/2017 to 06/2020 Director of Special Events Highgate Hotels | Lafayette, LA,
  • Organized venue, budgets, guest lists, catering and event timelines.
  • Built robust vendor network to secure cost-effective, high-quality products.
  • Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
  • Attended and participated in industry events.
  • Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
  • Selected event materials which aligned with clients' requests and vision.
  • Designed contracts, collected fees and booked venues for events.
  • Marketed and publicized weddings and other special events in social calendars.
  • Grew revenues to $650,000 in 2019 by closing on leads generated from special events.
  • Trained customer service, marketing and sales teams for events.
  • Organized corporate luncheons, dinners, conferences and special events.
10/2015 to 04/2017 Hospitality Manager Tony C's Coal Fired Pizza | Round Rock, TX,
  • Coordinate all new move-in orientations with residents.
  • Manage Hospitality Committee.
  • Plan and coordinate all employee, resident, and prospect events.
  • Developed and implemented employee reward and engagement programs to maximize job satisfaction.
  • Mentored all new employees, demonstrating best methods for servicing residents and guests.
  • Handled resident complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Created agendas and communication materials for team meetings.
09/2014 to 10/2015 Event Sales Manager and Wine Bar Supervisor Foremost Wine Company | City, STATE,
  • Collect and gather business by developing relationships with local companies.
  • Sell, book, and plan private events, winemaker dinners, company luncheons, pharmaceutical dinners and much more.
  • Reliable for completing BEO’s, scheduling, and managing staff during each event.
  • Assist in menu planning and wine pairing for each event..
  • Created and presented proposals and built successful RFPs for new events.
  • Worked closely with clients to coordinate details and maximize satisfaction.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education and Training
Expected in 2005 Diploma | San Marcos High School, , GPA:
Expected in AA | Early Childhood Education Cuesta College, , GPA:
Expected in Professional Wedding and Event Planning Certification Program - Cal Poly | , , GPA:
Activities and Honors
References
References Available Upon Request
Interests
Certifications: Volunteer Work: , CPR, First Aid, and Lifeguard Certified Volunteered for three years at Jr. Wheelchair Camp in Santa Barbara, CA CrossFit Level 1 and kids Certification - Teach swim lessons to handicap children Organize games and activities, facilitate meals and assist with restroom visits

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85Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • San Marcos High School
  • Cuesta College
Job Titles Held:
  • General Manager
  • Director of Special Events
  • Hospitality Manager
  • Event Sales Manager and Wine Bar Supervisor
Degrees
  • Diploma
  • AA
  • Professional Wedding and Event Planning Certification Program - Cal Poly

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