Highly motivated and driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, guest care, team accountability and leadership. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
While working for an upscale multi-million family owned multi-location meats/market/headquarter commissary corporation I am responsible for the day to day total store operations including customer service, training and development of all store associates, labor management, cash and inventory control, asset protection, store condition and performance.
Reported to the General Manager of Delaware North while working for a multi-billion dollar hospitality corporation at their Denver International Airport location. Responsibilities were integral in the success of The Denver Central Market.
Reporting directly to the General Manager at the high quality fast paced Colorado based Eatery. I ensured that regulatory guidelines were followed by all employees.
Through dedication and persistence worked my way up from Server to Senior Manager. Successfully completed rigorous Corporate Management Training Program and implemented policies and procedures with new and existing staff members to increase customer satisfaction, employee knowledge and quality control.
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