Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000,

Results oriented person who is looking for a part time job in semi retirement.

Bringing over 45 years of customer service experience.

Very dependable person. 25 years perfect attendance at Carroll Hospital Center and only missed 4 hours of sick time in 20 years while at Baugher's Restaurant.

  • Policy/program development
  • Sales team development
  • Supervision and training
  • Performance improvements
  • Budgeting and cost control strategies
  • Sound judgment
  • Inventory management
  • Recruiting and hiring
  • Purchasing and planning
  • Cost analysis and savings
  • Team building and motivation
  • Employee scheduling
  • Schedule management
  • Profit and loss accountability
  • Process automation
  • Vendor relationships
  • Client relations
  • Safety protocol
  • Staff training and development
  • Staff training
  • Training and coaching
  • Product costing
  • Communication skills
  • Troubleshooting expertise
  • Customer experiences
  • Safety assurance
  • Staff supervision
  • Data review
  • Skilled negotiator
  • Sales expertise
  • Leadership and team building
  • Calm under pressure
  • Customer relationship management
  • Customer retention
  • Team training and development
  • Staff development
  • Networking abilities
06/2001 to Current General Manager City Wide Facility Solutions | Lenexa, KS,
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Over saw installation and training of first computer system and 2 additional up grade systems.
02/1998 to 07/2000 Restaurant Owner Community Hospital Corporation | Wahiawa, HI,
  • Trained staff, facilitated staff meetings and spearheaded menu development.
  • Monitored staff performance, food quality and to successfully oversee complete operation of 1 restaurants.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Made weekly employee schedules, assigned work and regularly checked the quality and productivity of all team members.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Managed and supervised 35 employees in 1 restaurants.
03/1987 to 03/1997 Director of Materials Management Buzzi Unicem | Nashville, TN,
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Facilitated and enhanced company operations by handling all aspects of supply chain management, including procurement, logistics and recordkeeping.
  • Leveraged knowledge of global economics and marketing mix to develop pricing strategies, promotions and select distribution techniques and channels.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Kept supply and demand in balance to support production goals and optimize volume.
  • Put in brand new computor equipment ( 3 different Systems ) and monitored operations to track and optimize enhancements.
  • Enhanced supply chain processes at all levels, including strengthening planning procedures, organizing schedules and maintaining records.
  • Oversaw 60 member team focused on materials planning, purchasing and handling while maximizing customer satisfaction.
  • Developed and optimized plant floor layout and material flowcharts to maximize daily production.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
03/1972 to 03/1987 Storeroom Supervisor Carroll Hospital Center | City, STATE,
  • Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Kept stockroom clean and neat for maximum productivity.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Completed inventory audits every January to check stock levels.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Reordered stock to replenish inventory without interruption to production
  • Received orders via phone, mail, fax and internet daily.
  • Replenished inventory with focus on addressing customer needs.
Education and Training
Expected in 06/1978 Associate of Arts | Logistics And Materials Management Carroll Community College, Westminster, MD GPA:
Activities and Honors
  • Leadership Development Program
  • First to receive the Axe award ( Demonstrated knocking down barriers to facilitate change ) at Carroll Hospital Center.
  • Various Management programs while at Carroll Hospital Center and through out my Restaurant years
  • President of the Carroll County Restaurant Association for 3 years.
  • A board member of the Maryland Restaurant for 3 years.
  • Served on Maryland State Hospital Group Purchasing Committee for 6 years

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School Attended

  • Carroll Community College

Job Titles Held:

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  • Associate of Arts

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