I would like to put my skills at the disposal of a serious, responsible company to grow and develop alongside. I have exceptional leadership abilities in both independent and collaborative work environments. Exceptional while working under pressure and multitasking. Flexible to accept new concepts and responsibilities. Superb interpersonal, communication, analytical, and problem resolution skills. Ability to achieve immediate and long-term goals and meet operational deadlines. Strong organizational and operational skills. Engaging and dynamic communicator devoted to building skilled and productive workforces resulting in unprecedented company success.
Skills
Interpersonal Communication
Recruitment Documentation
Personnel Documentation Verification
Personnel Reports Preparation
Problem Solving
Critical Thinking
Performance Evaluations
Employee Data Record Keeping
Microsoft Office
New Employee Orientation
Diagnostic Testing
Supply Management
Patient Relations
Work History
07/2021 to Current
General ManagerTaw – Punta Gorda, FL,
General Manager.
Making sure all operations related to surgeries, strategies, timing and scheduling are in place.
Talent acquisition process through Indeed.
Running background checks.
Hiring Process including scheduling, interviewing and onboarding process.
Systematic Organization of employees files are in placed and up-to-date.
Participating on quarterly inspections by Department of Health. Making sure all aspects of the business are compliant with Department of Health, all documentation including employee information, doctors charts, surgical staff and operation rooms are cleared and organized.
Processing payments throughout all systems.
Working with different banks for our patients financial help program.
Working along side with Payroll Teams and employee's state documentation.
Creating new accounts on all systems for new hires including GoDaddy accounts, Dropbox, Patient Portal and assigning extensions accordingly.
Working with Social Media companies for all marketing aspects including but not limited to: before and after picture, patients reviews, campaigns, etc.
Working with Contractors, Vendors and Suppliers. Making sure all supplies in need are order ahead of time and all invoices are paid on time as well.
Performing quarterly performance reviews. Ensuring all critical aspects of the Clinic are fully understood, apprising employee of the month, motivating the staff through shout outs etc.
Ensuring Coordinations Department are handling all unsatisfied patients with care, understanding and appreciation.
08/2019 to 06/2021
Medical Assistant SupervisorHealthlinc, Inc – East Chicago, IN,
Medical Aspect:
Wound Care
Stitches removal
Drain removal
Assistance in closing open wounds/scars inside the OR
Extract of accumulated liquid in the wound/scar zones
Follow up with Post Op patients at all times
Administrative Aspect:
Validate payments in the system and balance spending books
Work with patient medical records (electronically and physical documents)
Inputting doctor’s notes, operative reports and follow ups in the system
Making follow up phone calls
Confirming appointments
Creating schedules for other medical assistants
07/2015 to 07/2016
Activity CoordinatorEthica Health – Cuthbert, GA,
Organized and prepare patient scheduling and keeping track of all appointments.
Planning for theme of the month.
Working alongside other coordinators to perform different motivational activities for our elderly patients.
Front office scheduling, checking patients in, and fielding client questions and appointments.
Back-office procedures including lab requisitions, vital signs, assisting doctors, and other procedures.
Worked alongside doctor in both client interaction front office and back office.
Worked with the Microsoft Office Suite, specifically Word, Excel and Outlook.
Assisted the doctor with exams.
Education
Expected in 10/2015 to to
Associate of Applied Science: Medical Informatics Florida Career College - Miami, GPA:
Expected in 2012 to to
Bachelor of Arts: Marketing (Advertising) Universidad De Oriente - San Jose, GPA:
Accomplishments
Medical Assistant
Phlebotomy
Hippa / Osha
Ualifications
Dministrative Skills:
Appointment Scheduling/Rescheduling, Client Confidentiality, Client File Maintenance, Medical Front Office Procedures, Typing (Accurate 65 WPM)
I am able to detect, analyze, create and solve communication situations with a humanistic vision through mastery of spoken, written and audiovisual, using the new information technologies with an interdisciplinary approach
Software Applications: Proficient in All Microsoft Office 365, PBX systems, Help Desk Solutions, Management Systems, very fast to understand new systems
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