LiveCareer-Resume

general manager resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Attentive, driven, and efficient with six years of dynamic professional experience. Strong work history in fast-paced environments has prepared me to deliver quality performance and be an effective leader. Commended for cultivating positive work relationships by cheerfully interacting with and developing team members. Integrity, honesty, and communication are core values demonstrated in daily work. I lead teams by demonstrating and delegating tasks to accomplish operational goals. Consistent career history of operations improvement, team building, and revenue increases.

Education
Master of Science: Health Care Administration, Expected in 05/2021
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Oklahoma State University - Tulsa, OK
GPA:
Status -

Concentration in Leadership and Entrepreneurship.

Bachelor of Science: Political Science, Expected in 12/2019
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Oklahoma State University - Stillwater, OK
GPA:
Status -

Minor in Campaign and Lobbying. Member of Pi Sigma Alpha Honor Society. Recipient of the Henry Bellmon Cambridge Scholars Program. Research Assistant with the Department of Political Science. Teacher Assistant with the Department of Political Science.

Associate of Arts: , Expected in 05/2018
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Gulf Coast State College - Panama City, FL,
GPA:
Status -

Cum Laude Honors Graduate, Phi Theta Kappa Honor Society. Student Government Association (SGA) Secretary-Elect, 2016 and 2017. Chairperson of Marketing and Publicity for SGA.

Skills
  • Enthusiastic and dependable, excelling in soft skills.
  • Flexible and adaptable to varying circumstances while maintaining professionalism.
  • Efficient multi-tasker.
  • Detail-oriented and committed to accuracy.
  • Excellent written and verbal communication.
  • Excel in performance improvement strategies.
  • Ability to multitask, work under pressure, and coordinate multiple projects simultaneously while meeting deadlines.
  • Experience in training and developing teams.
Work History
Graphic Designer, 02/2023 - Current
Susiecakes Dallas, TX,
  • Work closely with President and Community Outreach/ Public Information Specialists to ensure the success of marketing and public involvement programs through visual elements and graphic designs.
  • Collaborate with customers and colleagues to create high quality projects within specified time frames.
  • Design and develop graphic design elements and products to create clean and consistent products.
  • Collaborate with colleagues to develop their vision or ideas when creating or updating the required graphics for specific projects using Adobe Creative Suite including InDesign, Illustrator, Acrobat, and other programs as suitable.
General Manager, 08/2022 - 01/2023
Chowking Usa National City, CA,
  • Drove business profitability and growth while leading operations, strategic vision, and long-range planning.
  • Maintained knowledge of Safe Quality Food (SQF) and Hazard Analysis Critical Control Points (HACCP).
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented process improvement to shape culture and optimize procedures for higher efficiency to help reach company goals.
  • Utilized effective labor model targets through forecasting business volume trends resulting in a costs savings of $9,000 annually.
  • Implemented operational strategies and effectively built guest and employee loyalty.
  • Proactively oversaw and evaluated quality, service, and cleanliness standards.
  • Trained and evaluated staff performance.
  • Controlled costs and minimized waste.
  • Coached and developed over 40 employees on methods of effective salesmanship to increase gross sales by an average of 14%.
Restaurant Manager, 08/2021 - 08/2022
Holiday Retirement Milwaukie, OR,
  • Led and directed team members on effective methods, operations, and procedures.
  • Created team-building activities to engage staff in up-selling to meet our revenue targets.
  • Trained and coached employees on practices, procedures, and performance strategies to increase profitability.
  • Conducted health, safety, and sanitation process evaluations.
  • Acknowledged and recognized outstanding staff performance to boost team morale.
  • Evaluated business operations to align workflows for optimal area coverage and guest satisfaction.
  • Maintained knowledge of Safe Quality Food (SQF) and Hazard Analysis Critical Control Points (HACCP).
Teaching Assistant, 01/2019 - 12/2019
Red Lobster City, STATE,
  • Taught a total of four American Government college-level courses for over 200 students.
  • Prepared lessons according to course outline to convey required material and deepen student understanding of subject matter.
  • Led courses independently with minimal oversight from professors.
  • Identified trends such as groups of students missing key concepts and worked with professors to resolve concerns.
Congressional Intern, 05/2018 - 08/2018
Company Name , ,
  • Identified, researched, and tracked legislative issues relevant to current public issues.
  • Assisted staff with special projects and communications.
  • Greeted and welcomed constituents and guests at office, offering immediate assistance, and liaising between upper office staff and general public.
  • Reviewed legislative and regulatory documents, analyzed implications, and shared findings.
  • Assisted other office administrators by answering phones, returning email messages, and creating distribution lists.

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Resume Overview

School Attended

  • Oklahoma State University
  • Oklahoma State University
  • Gulf Coast State College

Job Titles Held:

  • Graphic Designer
  • General Manager
  • Restaurant Manager
  • Teaching Assistant
  • Congressional Intern

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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