Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Focused individual offering well-rounded skill set including [Skill] and [Skill]. Effective leader with ability to provide dynamic training to anyone in any job role. Currently seeking [Job Title] position within [Industry] vertical sector.

  • Authoria Talent Management
  • Training methods
  • HRIS technologies
  • Strategic thinker
  • New employee training
  • Sales leadership development
  • Human Resources
  • Team direction
  • Product development
  • Team development strategies
  • Staff presentations
General Manager and Training Manager, 01/2017 - 03/2020
Gopuff Reston, VA,
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Collaborated with [Number]-person team to effectively manage $[Number] annual marketing budget.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Directed [Number] managers with over [Number] associates across [Number] departments that generated over $[Number] in revenue.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Managed scheduling for [Number] employees to optimize productivity.
  • Improved productivity metrics by [Number]% through sales forecasting, resource allocation and managing scheduled labor.
  • Strengthened product branding initiatives and maximized outreach by overseeing all marketing and membership acquisitions, community events, causes and organizations and business development.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
  • Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Spearheaded development and launch of business management software system.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Managed talent acquisition and oversight for over [Number] internal/external placements.
  • Improved [Type] development process by mentoring and onboarding more than [Number] employees.
  • Managed [Type] operations, including hiring, coaching and mentoring team of [Number] sales representatives.
  • Limited project lags, training over [Number] employees on 5S principles, best practices, protocol and MRP/ERP system usage.
  • Facilitated monthly and quarterly leadership workshops for [Number] stores to share best practices that optimize productivity.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
Shift Lead, 09/2015 - 12/2016
Mod Super Fast Pizza LLC City, STATE,
  • Supervised successful team of [Number] [Job title]s by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Completed opening and closing duties to facilitate business operations.
  • Managed and mentored [Number] staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Created and improved daily work plans for [Type] operation, including planning production schedules and optimizing task flows.
  • Resolved customer complaints and reported issues to senior management.
  • Evaluated, reconfigured and performed [Type] and [Type] equipment maintenance to support operational goals.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Increased overall team efficiency and productivity.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Documented receipts, employee hours and inventory movements.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Prepared [Type] products for quality tests and packaging by safely operating [Tool] and closely following directions.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Packaged [Type] products using [Tool] and double-checked package labels for accuracy to maintain customer satisfaction with orders.
  • Maintained [Type] and [Type] equipment to promote consistent functionality and kept meticulous records of all repair work.
  • Performed various troubleshooting tasks, including [Task] and [Task] to combat assembly issues.
  • Used [Type] machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Rotated through series of [Number] different stations each [Timeframe] based on team needs.
  • Assembled complex components using [Type] equipment after careful review of all project specifications and directions.
  • Supervised team of [Number] employees working with [Type] equipment, maintaining safety and cultivating productive atmosphere.
  • Drafted production reports with [Type] and [Type] information for management to aid in decision-making and production planning.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Packaged [Number]+ completed products per day and efficiently prepared shipments.
  • Introduced [Type] program for [Task], resulting in [Result].
  • Introduced [Type] program for [Task], resulting in [Result].
  • Operated [Type], [Type] and [Type] machinery to assemble more than [Number] products and components per day.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Quality checked [Type] components to determine conformance to specifications, disposing of any unacceptable parts.
Squad Member, 07/2015 - 09/2015
Mod Super Fast Pizza Holdings LLC City, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Inspected equipment and completed basic repairs to maintain functionality.
  • Maintained [Type] and [Type] equipment onboard by using [Technique] to keep all machinery functioning properly.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Organized food items on serving trays and in carry-out packages.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Reviewed contents on food trays to check receiving complete order.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Portioned and packaged take-out foods for customers.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Education and Training
High School Diploma: , Expected in 07/2008
Redmond High School - Redmond, OR

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Redmond High School

Job Titles Held:

  • General Manager and Training Manager
  • Shift Lead
  • Squad Member


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: