LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Focused individual offering well-rounded skill set including [Skill] and [Skill]. Effective leader with ability to provide dynamic training to anyone in any job role. Currently seeking [Job Title] position within [Industry] vertical sector.

Skills
  • Authoria Talent Management
  • Training methods
  • HRIS technologies
  • Strategic thinker
  • New employee training
  • Sales leadership development
  • Human Resources
  • Team direction
  • Product development
  • Team development strategies
  • Staff presentations
Experience
General Manager and Training Manager, 01/2017 - 03/2020
Gopuff Reston, VA,
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Collaborated with [Number]-person team to effectively manage $[Number] annual marketing budget.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Directed [Number] managers with over [Number] associates across [Number] departments that generated over $[Number] in revenue.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Managed scheduling for [Number] employees to optimize productivity.
  • Improved productivity metrics by [Number]% through sales forecasting, resource allocation and managing scheduled labor.
  • Strengthened product branding initiatives and maximized outreach by overseeing all marketing and membership acquisitions, community events, causes and organizations and business development.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
  • Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Spearheaded development and launch of business management software system.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Managed talent acquisition and oversight for over [Number] internal/external placements.
  • Improved [Type] development process by mentoring and onboarding more than [Number] employees.
  • Managed [Type] operations, including hiring, coaching and mentoring team of [Number] sales representatives.
  • Limited project lags, training over [Number] employees on 5S principles, best practices, protocol and MRP/ERP system usage.
  • Facilitated monthly and quarterly leadership workshops for [Number] stores to share best practices that optimize productivity.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
Shift Lead, 09/2015 - 12/2016
Mod Super Fast Pizza LLC City, STATE,
  • Supervised successful team of [Number] [Job title]s by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Completed opening and closing duties to facilitate business operations.
  • Managed and mentored [Number] staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Created and improved daily work plans for [Type] operation, including planning production schedules and optimizing task flows.
  • Resolved customer complaints and reported issues to senior management.
  • Evaluated, reconfigured and performed [Type] and [Type] equipment maintenance to support operational goals.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Increased overall team efficiency and productivity.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Documented receipts, employee hours and inventory movements.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Prepared [Type] products for quality tests and packaging by safely operating [Tool] and closely following directions.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Packaged [Type] products using [Tool] and double-checked package labels for accuracy to maintain customer satisfaction with orders.
  • Maintained [Type] and [Type] equipment to promote consistent functionality and kept meticulous records of all repair work.
  • Performed various troubleshooting tasks, including [Task] and [Task] to combat assembly issues.
  • Used [Type] machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Rotated through series of [Number] different stations each [Timeframe] based on team needs.
  • Assembled complex components using [Type] equipment after careful review of all project specifications and directions.
  • Supervised team of [Number] employees working with [Type] equipment, maintaining safety and cultivating productive atmosphere.
  • Drafted production reports with [Type] and [Type] information for management to aid in decision-making and production planning.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Packaged [Number]+ completed products per day and efficiently prepared shipments.
  • Introduced [Type] program for [Task], resulting in [Result].
  • Introduced [Type] program for [Task], resulting in [Result].
  • Operated [Type], [Type] and [Type] machinery to assemble more than [Number] products and components per day.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Quality checked [Type] components to determine conformance to specifications, disposing of any unacceptable parts.
Squad Member, 07/2015 - 09/2015
Mod Super Fast Pizza Holdings LLC City, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Inspected equipment and completed basic repairs to maintain functionality.
  • Maintained [Type] and [Type] equipment onboard by using [Technique] to keep all machinery functioning properly.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Organized food items on serving trays and in carry-out packages.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Reviewed contents on food trays to check receiving complete order.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Portioned and packaged take-out foods for customers.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Education and Training
High School Diploma: , Expected in 07/2008
-
Redmond High School - Redmond, OR
GPA:

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Resume Overview

School Attended

  • Redmond High School

Job Titles Held:

  • General Manager and Training Manager
  • Shift Lead
  • Squad Member

Degrees

  • High School Diploma

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