Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Serviced-focused dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Business-driven individual with more than 10 years working as General Manager for organization. Determined and experienced in developing client rapport, . Enthusiastic with years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing successful ways for businesses. Focused on motivating staff and working with diverse personality types to drive improvements. Dependable and driven with independent approach to handling high-volume customer loads. Well-versed in assisting staff with any questions or difficult situations at hand. Excellent relationship-builder and always ready to support team needs. Ambitious and results-oriented General Manager with many years of experience, creating strategic alliances with organizational leaders to effectively align with and support initiatives. Progress-driven planner adept at building and retaining high-performing teams. Driven with year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Customer-oriented General Manager with years of experience focused on increasing of the effectiveness and success of the businesses Adaptive and deadline-oriented with capacity to execute and complete multiple projects. Meticulous leader and strategic planner with comprehensive managerial acumen.. Keep operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Familiar with markets and proactive in capturing new customers and business opportunities. Strong history of devising precise and targeted business operations plans, managing areas, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and initiatives while leading quick and efficient attainment of objectives. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Determined and responsible .Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

  • Human Resources Oversight
  • Administrative Management
  • Program Optimization
  • Decision Making
  • Business Leadership
  • Problem Anticipation and Resolution
  • Budget Control
  • Staff Scheduling
  • Financial Statement Review
  • Assignment Delegation
  • Employee Motivation
  • Sales Promotion
  • Records Organization and Management
  • Supplier Monitoring
  • Customer Service Management
  • Focus and Follow-Through
  • Performance Assessment
  • Recruitment and Hiring
  • Cost Reduction
  • Quality Assurance
  • Verbal and Written Communication
  • Training Management
  • Team Leadership
  • Sales Tracking
  • Policy Development and Enforcement
  • Goal Setting
  • POS Terminal Operations
  • Word Processing
  • Payroll Administration and Timekeeping
  • Needs Assessment
  • Deadline Management
  • Content Workflow
  • Credit Terms Determination
  • Market and Competitor Research
  • Desktops, Laptops and Mobile Devices
  • Database Maintenance
  • Inventory Tracking and Management
  • Price Structuring
  • Materials Planning and Logistics
  • Advertising Campaign Development
  • Money Handling
  • Customer Relations
Work History
General Manager, June,16 to June,18
Fogo De ChaoKansas City, MO,
  • Assessed financial statements and reports to evaluate performance, develop targeted improvements and implement changes resulting in 15% increase in sales
  • Received superior customer service satisfaction scores for 6 consecutive quarters.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Increased sales by $[Amount] by establishing goals, overseeing performance and [Action].
  • Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
  • Directed work of [Type] and [Type] teams to deliver exceptional client experiences.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Exceeded regional annual sales target by [Number]%.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Dental Office Owner, Sep,00 to Aug,11
Onsite DentalPhiladelphia, PA,
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Prepared vendor invoices and processed incoming payments.
  • Designed marketing brochures and wrote website copy.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using [Type] software.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Supervised and led team of dental hygienists and support staff of [Number].
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Optimized [Type] processes by [Action] to fostered positive outcomes.
Dental Assistant, Mar,20 to Mar,20
SpecialtycareMarshfield, WI,
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Documented patients' dental health information, medical history and vital signs.
  • Assisted dentist in management of medical or dental emergencies by [Action].
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, [Action] and [Action].
EEG Technologist, Jan,05 to 01/08
Mease Countryside HospitalCity, STATE,
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
  • Operated diagnostic imaging equipment to complete. Studies of brain for diagnostic purposes during Carotid surgeries in order to prevent complications to the patients.
  • Tracked findings of procedures such as EEGs using manual and automated recording devices.
  • Employed specialized procedural knowledge and equipment to test and document patient brain activity.
Bachelor of Science: Public Health, Expected in
University of South Florida - Tampa, FL
Associate of Applied Science: Law, Expected in 04/2010
Hillsborough Community College - Tampa, FL
M.D.: Dentistry , Expected in 05/2000
Medical University of O.Bogomoletz - Kiev, Ukraine ,

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School Attended

  • University of South Florida
  • Hillsborough Community College
  • Medical University of O.Bogomoletz

Job Titles Held:

  • General Manager
  • Dental Office Owner
  • Dental Assistant
  • EEG Technologist


  • Bachelor of Science
  • Associate of Applied Science
  • M.D.

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