General Manager Resume Example

• Checked identification of customers to verify age requirements needed for purchase of alcohol.
• Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Collected and polished glassware, keeping adequate stock for expected customer loads.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
• Promoted customer safety by maintaining current list of available ride services for inebriated customers.
• Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.

Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.

• Greeted newly seated guests quickly and efficiently.
• Reviewed identification for patrons before serving alcoholic drinks.
• Plated food and ensured plate presentation and food quality were of highest standard.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Calculated charges, issued table checks and collected payments from customers.
• Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
• Prepared salads and appetizers to back up kitchen staff.
• Recorded orders and partnered with team members to efficiently serve food and beverages.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Processed customers' payments and provided receipts.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Managed closing duties, including restocking items and reconciling cash drawer.

Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.

• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Checked order accuracy and food quality before delivering to customers.
• Inspected restrooms for cleanliness and availability of supplies 4 times per night . Completed opening and closing checklists, including emptying trash, and polishing silverware.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Delivering food in a timely manner.
• Prepared food with all food handling procedure in place .