LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • General Manager
Please provide a type of job or location to search!
SEARCH

General Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
GENERAL MANAGER
Professional Summary

Multi-talented and highly motivated individual with more than 13 years managing people and projects. Detail-oriented, organized and highly resourceful with strong decision-making and problem solving abilities. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Finding effective solutions to technical issues through troubleshooting. Prioritize projects and multi-task effectively to achieve project goals. Keep operations efficient and smooth by delivering successful leadership and team management at all levels. Able to review and assess processes for continuous improvement in operations.

Skills
  • Troubleshooting and problem-solving
  • Quality assurance and compliance
  • Process improvement
  • Effective leadership, training and development
  • Efficient multitasker, planner and coordinator
  • Extremely organized and detail-oriented
Work History
General Manager, 04/2014 to Current
Spring Valley Inn – Spring Green, United States
  • Oversee the daily operations of all departments of a highly popular and successful hotel
  • Daily hands-on proactive management style between all operations including front desk, reservations, housekeeping, daily breakfast and bar service
  • Manage all staff including hiring, scheduling, training, mentoring motivating and performance monitoring
  • Drove improvements to operations and workflow
  • Oversee computer database to ensure accuracy and integrity of all documentation and data
  • Oversee inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Overhauled previous outdated paper reservation system through execution of system upgrade to ResNexus with continued improvements
  • Continued implementing improvements to improve accuracy with office and customer service by implementing automated email confirmaitons, reminders and follow ups to customers which allowed for less errors and suggestions
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Monitor and process daily accounting, cash drop and credit card transactions
  • Integrated J-1 Visa program which included starting program, obtaining students, orientation and managing and integrating foreign students within other staff
  • Oversee from start to finish of conference room events from meetings to weddings
System Director of Registration, 01/2007 to 04/2014
Herzing University – Menomonee Falls, WI

System Registrar

  • Managed and ensured Department of Education and University compliance for 12 Campus Registrar offices, including staff, computer databases, processes and documents
  • Created and conducted training of new employees, cross training and on-going training for registrars and other staff including, Campus Deans and Presidents
  • Implemented and monitored school and Department of Education policy and curriculum changes
  • Created master schedule of courses and monitored implementation
  • Directly oversaw implementation of new systems, upgrades, going paperless, student portals, and electronic transcripts
  • Supported human resources operations, including hiring, training, disciplinary action and termination in compliance with legal guidelines and requirements
  • Solely responsible for compliance of all end of term and semester reporting, Student Academic Progress, campus catalog, student disclosures, articulation agreements, and enrollment agreements
  • Organized weekly department system meetings along with individual one on ones. Weekly, monthly and annual evaluations of staff. Traveled as needed
  • Performance Improvement Plans
  • Consolidated budget and other data between multiple different departments and campuses into one document and presented it in monthly meetings Renee Herzing and Campus Presidents
  • International SEVIS Coordinator - ensured all campuses and students were in compliance with J-1 Visa status
  • Internal Audits - Managed quality assurance at campuses by creating program for auditing student files including offsite and on site evaluations,
  • All Document Compliance - Head of committee that evaluated and approved all documents going internally and externally. Evaluated accuracy of not only formatting but of subject and determined if lawyers were needed
  • Computer Database (CampusVue) Support - Acted as sole liaison between staff and IT department. Filtered all staff questions from all departments and solved issue or determined it needed to be elevated to IT
  • Computer Database (CampusVue) testing of upgrades and monitoring of go-lives, created training manuals
  • Director of Compliance- Communicated Department of ED required news and reporting required to students, staff and public
  • Coordinated and led annual meetings, organized evening events and booked accommodations
Project Coordinator, 12/2005 to 01/2007
Oracal Finishing – Orange, CA
  • Instrumental in developing policies and procedures in managing growth of company
  • Read blueprints to create orders, ensured they were received and delivered in timely manner
  • Scheduled, coordinated and adjusted delivery to job sites based on progression of project through communication with contractors
  • Transitioned projects from estimation and pre-construction phase to final project execution plan
  • Maintained project schedules from start to finish by prioritizing needs, delegating assignments and making proactive adjustments
  • Liaison between different departments facilitating communications and keeping appropriate parties updated on project developments
  • Kept projects on schedule by managing deadlines and adjusting work flows as needed
Education
MBA: Business Administration, 08/2012
Herzing University - Milwaukee, WI
Bachelor of Arts: Communications, 2005
University of Colorado At Boulder - Boulder, CO
  • Majored in Organizational Communications
  • Minored in Business Administration
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Spring Valley Inn
  • Herzing University
  • Oracal Finishing

School Attended

  • Herzing University
  • University of Colorado At Boulder

Job Titles Held:

  • General Manager
  • System Director of Registration
  • Project Coordinator

Degrees

  • MBA : Business Administration , 08/2012
    Bachelor of Arts : Communications , 2005

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
General-Manager-resume-sample

General Manager

Five Guys

Forest Hills, New York

General-Manager-resume-sample

General Manager

Tracker Boating Center/Bass Pro Shops

Olathe, Kansas

General-Manager-resume-sample

General Manager

Calvin Klein

Walpole, Massachusetts

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.