(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Supervision and training
  • Communication skills
  • Safety protocol
  • Sales expertise
  • Staff training and development
  • Recruiting and hiring
  • Vendor relationships
  • Data review
  • Staff training
  • Schedule management
  • Proficient in POS.
  • Customer experiences
Education and Training
Wrangell High School Wrangell, AK Expected in 02/2014 GED : - GPA :
Honeywell - General Manager
Belvedere Park, GA, 09/2018 - 04/2019
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Trained, managed and motivated employees to promote professional skill development
  • Trained over 200 employees on business principles, best practices, protocol and system usage.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Hired, coached and mentored team of 150- sales representatives.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Verified compliance with all sanitation and safety requirements.
  • Prepared large batches of Menu food according to standard recipes.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Upheld food safety standards at all times.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Tracked daily-weekly sales to generate reports for business development planning.
  • Opened facility daily and prepared areas for service.
  • Counted cash drawer before opening store doors to determine if currency and coin should be added.
  • Analyzed, monitored and maintained inventory.
  • Handled customer service issues and rectified employee problems.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
Whole Foods - Customer Service Cashier
Malibu, CA, 11/2018 - 12/2018
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted product stock to maintain inventory records.
  • Managed tobacco product sales professionally and quickly to maintain customer satisfaction.
  • Wiped down counters and maintained cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored tobacco product availability in store, on shelves and in orders to accurately answer customer questions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Stayed up to date on current item discounts to support promotions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Lincare - Customer Service Assistant
Kissimmee, FL, 09/2015 - 08/2017
  • Consulted with customers on modern styles and trends.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Generated brand awareness and positive product impressions to increase sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Increased customer service feedback by delivering outstanding service to as many customers as could per shift.
  • Stocked, replenished and organized inventory, completing tasks more than the average associates.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Help customers load purchased equipment when necessary.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Faith Regional Health Services - CNA
Wayne, NE, 09/2014 - 09/2015
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Administered personal nursing assistance in pre- and post-operative situations
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.

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School Attended

  • Wrangell High School

Job Titles Held:

  • General Manager
  • Customer Service Cashier
  • Customer Service Assistant
  • CNA


  • GED

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