General Manager Resume Example Company Name

GENERAL MANAGER

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Customer-oriented General Manager with 14 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Diligent Supervisor with over 14 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Skills

Cross-functional team management
Performance improvements
Sales team development
Supervision and training
Policy/program development
Top talent recruiting, hiring and retention
Safety assurance
Data review
Team oversight
Customer experiences
Recruiting and hiring
Team training and development
Project management
Staff development
Sales planning and implementation

Customer relationship management
Staff supervision
Communication skills
Training and coaching
Vendor relationships
Leadership and team building
Employee scheduling
Employee development
Staff training and development
Schedule management
Safety protocol
Troubleshooting expertise
Packaging and sanitation
Succession planning
Purchasing and planning

Experience

General Manager , Company Name, June 2020-September 2020City, State

Directed successful turnaround by eliminating over employee turnover rate and man hour production in one quarter.
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
Trained, managed and motivated employees to promote professional skill development.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Trained over 25 employees on business principles, best practices, protocol and system usage.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Strengthened productbranding initiatives and maximized outreach by overseeing acquisitions, events and business development.
Tracked daily sales to generate reports for business development planning.

Completions Management , Company Name, October 2011-May 2020City, State

Assisted with administrative tasks to better understand industry processes.
Tracked, recorded and reported customer satisfaction data for each shift.
Contributed to outline and direction for employee project teams.
Assisted negotiation with vendors and suppliers to reduce cost by 20%.
Assisted assessments of projected business demand to help maintain employee coverage.
Worked alongside senior team members to learn all related job tasks and roles.
Met with customers to discuss options for selection of products and services.
Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
Assisted company and business owners to compile standardized policy to maintain compliance with company guidelines and regulatory requirements.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Generated reports to assess performance and make adjustments.
Accomplished a large number of objectives in first year.
Maintained efficient service delivery while meeting budgetary limitations.
Responded to advanced issues with professional and relationship-focused approach.

Production X-ray , Company Name, February 2010-September 2011City, State

Inspected finished products for quality and adherence to customer specifications.
Set up and operated production equipment according to daily work orders and safety procedures.
Inspected quality of finished products, making minor repairs to meet project expectations.
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Moved items between machines, conveyors and transport equipment based on current production needs.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Operated hand trucks, forklifts and scissor lifts.
Completed product assembly according to standardized procedures.
Recorded production data in daily logs.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Built and packaged products to comply with multiple work orders and deadlines.

Education and Training

Bachelor of ArtsOccupational Safety And Health , , , Waldorf University , , CityStateOctober 2020

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General Manager Resume Example

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