General Manager Resume Example Company Name

KarenMiller

Summary

Goal oriented and exceptionally organized individual with over 20 years of experience in an office environment as well as in the customer service field. Experienced multitasker who thrives in a busy environment who brings proficiency in record keeping and data entry. Highly efficient in handling the day to day operations of a business.

Skills

Critical decision-making skills
Respiratory care assessment
Ambulance transport
IV fluid replacement
Field patient assessments
Medication administration
Reporting and documentation
Scene assessments
Patient evaluations
CPR and First Aid
Vital sign assessment
Emergency management
Emergency response and assessment
Dispatch communication protocols
IV and medication administration
Defibrillation and resuscitation
Policy/program development
Performance improvements
Cross-functional team management
Supervision and training
Sales team development
Customer retention
Troubleshooting expertise
Skilled negotiator
Vendor relationships
Team oversight
Financial administration
Calm under pressure
Schedule management

Team training and development
Variance and risk analysis
Sales planning and implementation
Customer experiences
Customer relationship management
Staff training and development
Sales expertise
Purchasing and planning
Safety protocol
Salary structure/compensation analysis
Networking abilities
Safety assurance
Communication skills
Profit and loss accountability
Budgeting and cost control strategies
Sound judgment
Office equipment operations
Business operations understanding
Organization and efficiency
Multi-line telephone skills
Recordkeeping and bookkeeping
Document control
Service-oriented mindset
Correspondence management
Data entry
Multitasking and prioritization
Work ethic
Proficient in Quickbooks

Experience

General Manager
City, StateCompany Name/Sep 2009 to Nov 2015

Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Tracked monthly sales to generate reports for business development planning.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Performed opening procedures to ensure the store was opened and ready for customer transactions.
Counted daily deposits, prepared deposits and carried them to the bank.
Completed daily paperwork.
Ordered and stocked merchandise as needed to ensure availability for customers.
Checked in vendors and entered invoices for accurate records of inventory.
Maintained cash control by performing daily audits of all registers and the safe.
Monitored security cameras and maintained a security log and notified authorities of any indiscretions.
Hired and trained employees as needed and made employee schedules for peak and off peak hours to ensure adequate coverage.
Reviewed profit and loss forms and searched for ways to increase company profits.
Maintained a safe environment for customers and staff.
Provided excellent customer service and solved any customer related issues in a timely manner.
Performed closing procedures and ensured that the store was locked and secured at end of day.

General Manager
City, StateCompany Name/Jan 1995 to Sep 2009

Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Tracked monthly sales to generate reports for business development planning.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Performed opening procedures to ensure the store was opened and ready for customer transactions.
Counted daily deposits, prepared deposits and carried them to the bank.
Completed daily paperwork.
Ordered and stocked merchandise as needed to ensure availability for customers.
Checked in vendors and entered invoices for accurate records of inventory.
Maintained cash control by performing daily audits of all registers and the safe.
Monitored security cameras and maintained a security log and notified authorities of any indiscretions.
Hired and trained employees as needed and made employee schedules for peak and off peak hours to ensure adequate coverage.
Maintained a safe environment for customers and staff.
Provided excellent customer service and solved any customer related issues in a timely manner.
Performed closing procedures and ensured that the store was locked and secured at end of day.

EMT-Intermediate/Training Officer
City, StateCompany Name/Apr 1993 to Feb 1995

Evaluated patients' medical status and monitored vital signs during transit.
Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
Transported patients from accident scenes to hospitals in emergency vehicles.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Demonstrated dedication to providing quality care through continued training and education.
Assessed emergency situations and prioritized medical care for patients.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Remained level-headed and proactive during emergency situations.
Documented all calls in reports detailing type of incident and course of treatment.
Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
Trained newly hired EMTs by offering insight into job duties and assessing shift performance.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.

Receptionist
City, StateCompany Name/Oct 2020 to Current

Answered and directed incoming calls using multi-line telephone system.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Entered data in Quickbooks software to keep records of customer information and transactions.
Managed more than 200 incoming calls per day.
Sorted incoming mail and directed to correct personnel each day.
Processed payments and updated accounts to reflect balance changes.
Maintained professional tone at all times, including during peak rush hours.
Greeted customers, answered general questions and insured their needs were taken care of in a timely manner.

Education and Training

Some College (No Degree): BusinessLenoir Community CollegeCity, State

Some College (No Degree): Data EntryLenoir Community CollegeCity, State

Some College (No Degree): ManagementJames Sprunt Community CollegeCity, State

Some College (No Degree): ParamedicLenoir Community CollegeCity

Resume Overview

School Attended

Lenoir Community College
James Sprunt Community College

Job Titles Held:

General Manager
EMT-Intermediate/Training Officer
Receptionist

Degrees

Some College (No Degree) : Business
Some College (No Degree) : Data Entry
Some College (No Degree) : Management
Some College (No Degree) : Paramedic

General Manager Resume Example

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