Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Goal oriented and exceptionally organized individual with over 20 years of experience in an office environment as well as in the customer service field. Experienced multitasker who thrives in a busy environment who brings proficiency in record keeping and data entry. Highly efficient in handling the day to day operations of a business.

Skills
  • Critical decision-making skills
  • Respiratory care assessment
  • Ambulance transport
  • IV fluid replacement
  • Field patient assessments
  • Medication administration
  • Reporting and documentation
  • Scene assessments
  • Patient evaluations
  • CPR and First Aid
  • Vital sign assessment
  • Emergency management
  • Emergency response and assessment
  • Dispatch communication protocols
  • IV and medication administration
  • Defibrillation and resuscitation
  • Policy/program development
  • Performance improvements
  • Cross-functional team management
  • Supervision and training
  • Sales team development
  • Customer retention
  • Troubleshooting expertise
  • Skilled negotiator
  • Vendor relationships
  • Team oversight
  • Financial administration
  • Calm under pressure
  • Schedule management
  • Team training and development
  • Variance and risk analysis
  • Sales planning and implementation
  • Customer experiences
  • Customer relationship management
  • Staff training and development
  • Sales expertise
  • Purchasing and planning
  • Safety protocol
  • Salary structure/compensation analysis
  • Networking abilities
  • Safety assurance
  • Communication skills
  • Profit and loss accountability
  • Budgeting and cost control strategies
  • Sound judgment
  • Office equipment operations
  • Business operations understanding
  • Organization and efficiency
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Document control
  • Service-oriented mindset
  • Correspondence management
  • Data entry
  • Multitasking and prioritization
  • Work ethic
  • Proficient in Quickbooks
Experience
General Manager, 09/2009 - 11/2015
Hotel Keen Palo Alto, CA,
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Performed opening procedures to ensure the store was opened and ready for customer transactions.
  • Counted daily deposits, prepared deposits and carried them to the bank.
  • Completed daily paperwork.
  • Ordered and stocked merchandise as needed to ensure availability for customers.
  • Checked in vendors and entered invoices for accurate records of inventory.
  • Maintained cash control by performing daily audits of all registers and the safe.
  • Monitored security cameras and maintained a security log and notified authorities of any indiscretions.
  • Hired and trained employees as needed and made employee schedules for peak and off peak hours to ensure adequate coverage.
  • Reviewed profit and loss forms and searched for ways to increase company profits.
  • Maintained a safe environment for customers and staff.
  • Provided excellent customer service and solved any customer related issues in a timely manner.
  • Performed closing procedures and ensured that the store was locked and secured at end of day.
General Manager, 01/1995 - 09/2009
Hotel Keen Palo Alto, CA,
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Performed opening procedures to ensure the store was opened and ready for customer transactions.
  • Counted daily deposits, prepared deposits and carried them to the bank.
  • Completed daily paperwork.
  • Ordered and stocked merchandise as needed to ensure availability for customers.
  • Checked in vendors and entered invoices for accurate records of inventory.
  • Maintained cash control by performing daily audits of all registers and the safe.
  • Monitored security cameras and maintained a security log and notified authorities of any indiscretions.
  • Hired and trained employees as needed and made employee schedules for peak and off peak hours to ensure adequate coverage.
  • Maintained a safe environment for customers and staff.
  • Provided excellent customer service and solved any customer related issues in a timely manner.
  • Performed closing procedures and ensured that the store was locked and secured at end of day.
EMT-Intermediate/Training Officer, 04/1993 - 02/1995
Country Meadows Retirement Communities Mechanicsburg, PA,
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Remained level-headed and proactive during emergency situations.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Trained newly hired EMTs by offering insight into job duties and assessing shift performance.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Receptionist, 10/2020 - Present
Wade Tire Service City, STATE,
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Entered data in Quickbooks software to keep records of customer information and transactions.
  • Managed more than 200 incoming calls per day.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained professional tone at all times, including during peak rush hours.
  • Greeted customers, answered general questions and insured their needs were taken care of in a timely manner.
Education and Training
: Business, Expected in
-
Lenoir Community College - Kinston, NC
GPA:
: Data Entry, Expected in
-
Lenoir Community College - Kinston, NC
GPA:
: Management, Expected in
-
James Sprunt Community College - Kenansville, NC
GPA:
: Paramedic, Expected in
-
Lenoir Community College - Kinston, NC,
GPA:

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Resume Overview

School Attended

  • Lenoir Community College
  • Lenoir Community College
  • James Sprunt Community College
  • Lenoir Community College

Job Titles Held:

  • General Manager
  • General Manager
  • EMT-Intermediate/Training Officer
  • Receptionist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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