general manager resume example with 12+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
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- :
Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Friendly professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Determined leader with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balances targets with resources and opJessicaizes long-term success. Proven ability to find a competitive edge and capitalize on it in order to get ahead and stay ahead of competitor's in a competitive market. Built and maintained relationships with area hospitals and facilities on both a corporate and personal to both grow and secure business. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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Iron Mountain Incorporated – Frankfort, KY,
- Directed successful operational turnaround, 400% increase in monthly billing within first year as Manager.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Established and administered annual budget with controls to prevent excessive spending, successfully cut cost related to purchasing by 50%
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed employee training program for my own staff , eventually adopted by entire company.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Built new relationships with Specialty Doctors . In order to gain sleep business after reviewing all areas of business and finding this area most profitable. Was deemed #1 sleep equipment provider in Southeast Region after successfully implementing this strategy.
Iron Mountain Incorporated – Little Rock, AR,
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of increased profits by 60% after year one.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
Five Star Nissan – City, STATE,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Golden Corral Buffet And Grill – City, STATE,
- 2011 Restaurant of the year . Best food and labor cost in the nation for 6 months running through use of personal built system and strategy
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Orchestrated positive customer experiences by overseeing every area of restaurant operations.
- Developed, implemented and managed business plans to promote profitable food and beverage sales. Often $30,000 Sunday sales
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Protected business, team members and customers by keeping operation in line with legal service requirements.
- Set clear expectations and created positive working environment for over 200 employees.
- Built and leveraged community relationships to drive business and maximize catering programs.(Governor's task force and Chamber of Commerce among many others.
- First Franchise location to be a Training location for Management after being certified as a trainer . Also certified Servsafe Proctor at that Jessicae.
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Resume Overview
School Attended
- Macon State College
Job Titles Held:
- General Manager
- Business Owner/Operator
- Automotive Sales Consultant/Manager of Accounts and Finance
- General Manager
Degrees
- Bachelor of Science
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